Account Manager

Location: NYC

Position Overview

We are seeking a client-focused Account Manager to join our agency to lead client relationships and strategic initiatives. The Account Manager will play a crucial role in ensuring client satisfaction, driving project success, and contributing to business growth. The ideal candidate will have a strong background in account management, excellent communication skills, and the ability to lead and mentor a team.

Responsibilities

• Serve as the main point of contact for assigned clients, building and nurturing strong relationships based on trust, transparency, and exceptional service
• Work with the Account director(s) to create a strategic marketing strategy and mapping out the tasks needed to implement that strategy
• Attend presentations, meetings, and discussions alongside or on behalf of the agency team, taking notes and acting as a reliable resource on the project who can then debrief the wider team on key takeaways and next steps
• Collaborate with cross-functional teams to ensure client expectations are met and exceeded
• Mentor new account and project team members, providing guidance, feedback, and opportunities to ensure success
• Help improve team efficiency and effectiveness in line with company goals

Salary Range

$95,000 – $100,000

Qualifications:

• Bachelor’s degree in Marketing, Communications, Business, or a related field; a Master’s degree is a plus
• 6-7 years of post-college experience at a marketing firm or agency
• Proven experience as an Account Manager or Senior Account Manager within a creative agency setting
• Strong understanding of marketing, branding, and digital strategies
• Excellent communication and interpersonal skills, with the ability to build rapport and manage client relationships effectively
• Strategic thinking and the ability to translate client needs into actionable strategies
• Leadership experience with the ability to guide and mentor a team
• Strong negotiation and problem-solving abilities
• A client-centric mindset with a commitment to delivering exceptional service
• Attend client meetings, trade shows, and events as needed

Work authorization/security clearance requirements

Eligible to work in the US with no sponsorship.

Affirmative Action/EEO statement

That’s Nice, LLC is an Equal Opportunity Employer that does not discriminate based on actual or perceived race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, veteran status, sexual orientation, genetic information, arrest record, or any other characteristic protected by applicable federal, state, or local laws. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment.

Other duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

About That’s Nice

That’s Nice is a New York-based dedicated pharmaceutical services agency with 90+ staff and 27 years’ experience serving more than 200 life science clients across the U.S., EU, and Asia.

How To Apply

For immediate and confidential consideration, please email your resume and work samples. We regret that we are only able to respond to those selected for an interview.

[email protected]