Account Manager

We're Hiring: Account Manager

Location: Lagos (Hybrid – 2 days in the office per week)

Employment Type: Full-time

Salary: ₦400,000 – ₦600,000/month + Performance Incentives

We're looking for a relationship-driven Account Manager to manage and grow existing client accounts within the fintech and cross-border payments space. If you have a strong commercial mindset, enjoy building long-term client relationships, and can identify opportunities to drive repeat business, we'd love to hear from you.

Key Responsibilities:

* Manage and grow assigned customer accounts.

* Build strong client relationships and ensure excellent customer experience.

* Drive repeat transactions and identify cross-selling and upselling opportunities.

* Monitor account activity and re-engage inactive customers.

* Collaborate with internal teams to ensure seamless transaction processing.

* Resolve client issues promptly and maintain accurate CRM records.

* Share customer insights to support business growth and retention.

Requirements:

* 2–4 years' experience in Account Management, Customer Success, Relationship Management, Business Development, or Sales.

* Strong communication, negotiation, and relationship-building skills.

* Commercial mindset with the ability to grow existing accounts.

* Experience using CRM tools and managing multiple client relationships.

* Experience in fintech, banking, payments, FX, logistics, trade, or B2B sales is an advantage.

* Knowledge of cross-border payments or international trade is a plus.

Pay: ₦400,000.00 - ₦600,000.00 per month

Ability to commute/relocate:

• Lagos: Reliably commute or planning to relocate before starting work (Required)

Education:

• Undergraduate (Required)

Experience:

• Account Manager, Sales, or Business Development : 2 years (Required)

Location:

• Lagos (Required)

Work Location: In person