Account Manager

Who you are

• See challenges as opportunities
• Embrace change and continuous improvement
• Bring energy, effort, and optimism every day
• Tenacious and innovative, with superior outside sales experience and skills and a proven sales track record
• Able to lift, carry, and place objects weighing up to 50 pounds without assistance
• Heavy construction equipment or industry knowledge (rental or construction) with B2B sales experience preferred, but not required; training will be provided
• Strong interpersonal and problem-solving skills
• Technical aptitude to adapt to a fast-paced, growing company and stay continuously educated on EquipmentShare products and services
• Competitive, self-motivated, and results-driven, while thriving in a team-oriented environment
• Ability to manage strategic and national accounts

What the job involves

• We’re hiring a Territory Account Manager at our rental facility in Framingham, MA, and we’re looking for someone who’s ready to grow with us, bring energy and drive to their work, and help us build the future of construction
• Territory Account Managers will be responsible for expanding our existing customer base by building relationships with contractors and construction company principals
• Core Solutions branches offer construction equipment rentals including aerial equipment, earth moving equipment, material handling equipment and more
• Territory management of a geographical area. Responsible for the full sales strategy execution from market analysis, sales forecasting, pipeline management and revenue growth, through contract negotiation and customer retention
• Quickly respond to inbound leads and requests. Familiar with Customer Relationship Management (CRM) systems
• New business development and Client acquisition/Account development. Expand our existing customer base by building relationships with contractors and construction company principals. Tell them about the numerous ways EquipmentShare can help save them money, make more money and operate more efficiently. In other words, educate them on how EquipmentShare solves their problems!
• Maintain and nurture existing customer relationships to ensure our customers are 100 percent satisfied with the level of service and support they receive from EquipmentShare. Keep them up-­to­-date about new or additional ways in which EquipmentShare can help improve their business with our comprehensive jobsite solutions
• Promptly respond to and resolve customer inquiries, requests, complaints or other communications. Conducts sales presentations to prospective and existing customers
• Develop new sales strategies and techniques to increase our market share and improve our customer experience
• Manages and supports job site activities and projects with remote and on site involvement
• Assists with Equipment rental, sales, and service when needed by customers on-site

Benefits

• Health benefits (medical, vision, dental)
• 401(k)
• Paid holidays and vacation time, plus overtime for applicable employees
• Regular performance reviews to help employees advance their career, grow their skills and increase compensation
• 24/7 access to wellness resources, like counseling and financial planning
• Gym membership stipends
• Annual allowance for protective footwear and eyewear (for safety sensitive positions)
• Family-friendly workplace for working parents
• Employee-family get-togethers, like family food truck nights
• Access to corporate discounts for thousands of outdoor brands
• Tool reimbursement for service employees based on tenure
• The computer setup and tools you need to do your job
• 16 hours a year of paid time to volunteer in your community
• Casual dress code
• Collaborative culture
• Monthly dinner on us