Account Manager

Account Manager

Location: Bradford/Leeds, West Yorkshire

Salary: circa £35,000 Per Annum + Uncapped Commission

Hours: Monday to Friday, 8:30am – 4:30pm

About the Role:

We’re working with an established and growing business operating within the education and insurance sector, looking to recruit an Account Manager to manage and develop relationships with schools, colleges and educational organisations across West Yorkshire.

This is an excellent opportunity for a relationship-driven professional who enjoys working closely with customers, delivering tailored solutions and identifying opportunities to grow existing accounts.

You’ll play a key role in maintaining and strengthening client relationships, maximising customer retention and generating additional revenue by helping educational organisations access insurance, staff absence management and related business solutions.

Key Responsibilities:

• Manage and develop a portfolio of existing accounts across the education sector.
• Build strong, long-term relationships with key decision-makers, including school business managers, bursars, HR professionals and senior leadership teams.
• Proactively engage with customers to understand their requirements and identify opportunities to develop their accounts.
• Identify opportunities to cross-sell and upsell relevant insurance, staff absence and related business solutions.
• Maintain regular contact with clients to ensure high levels of customer satisfaction, engagement and retention.
• Handle customer enquiries, provide solutions and ensure a professional, consultative service.
• Prepare quotations, discuss proposals and coordinate the delivery of solutions tailored to individual customer needs.
• Identify opportunities for repeat business, account growth and increased revenue.
• Maintain accurate customer records, account information and sales activity.
• Work towards agreed targets and KPIs, maximising account value and commission potential.

About You:

We’re looking for a commercially minded and customer-focused individual who enjoys building relationships, developing existing accounts and identifying opportunities to generate revenue.

Ideally, you will have:

• Experience in account management, sales, customer retention or business development.
• Strong relationship-building and communication skills.
• The ability to identify opportunities to upsell, cross-sell and grow existing accounts.
• A confident telephone manner and a proactive approach to customer engagement.
• A professional, consultative approach to managing client relationships.
• Excellent organisational skills and the ability to manage multiple accounts effectively.
• A target-driven mindset with a focus on customer satisfaction and commercial results.

Experience within insurance, education, or a related B2B/B2C environment would be advantageous. However, candidates with a strong customer service or account management background and transferable skills will also be considered.

Interested? If you’re an ambitious Account Manager who enjoys building customer relationships, growing accounts and maximising commercial opportunities, we’d love to hear from you.

Apply today to find out more about this opportunity in Bradford / Leeds.