Account Manager (Contractor, Lonely Planet)

• We’re looking for an organized, proactive, and client-focused Account Manager to join our Integrated Marketing team
• Reporting to the Senior Account Manager, you’ll be responsible for bringing sold partnership programs to life—serving as the primary day-to-day contact for clients while coordinating cross-functional teams to ensure campaigns are delivered seamlessly
• You’ll manage integrated campaigns for tourism boards and travel-adjacent brands across categories including financial services, retail, insurance, transportation, and hospitality
• Success in this role requires exceptional project management, clear communication, and the ability to thrive in a fast-paced environment with multiple stakeholders and international clients
• Own the execution of integrated marketing campaigns from kickoff through final reporting and wrap-up
• Serve as the primary day-to-day contact for clients during campaign execution, building trusted relationships and ensuring an outstanding client experience
• Partner with Sales and Pre-Sales teams to develop a deep understanding of sold programs and campaign objectives before launch
• Lead internal kickoff meetings and coordinate timelines, deliverables, approvals, and communication across cross-functional teams
• Collaborate with Editorial, Creative, Video, Social, Ad Operations, Production, and other internal stakeholders to keep projects on track
• Monitor campaign progress, proactively identify risks, and communicate solutions before issues arise
• Manage client feedback and revision cycles while balancing business objectives with creative integrity
• Coordinate campaign reporting, performance recaps, and final deliverables
• Help refine internal workflows and identify opportunities to improve operational efficiency

Benefits

• Hybrid Schedule & Flexible PTO: Take advantage of 3-4 days in-office per week and 1-2 WFH days per week (varying by team), and a robust Paid Time Off program that includes logging off for “Winter Week.”
• Family Support, Planning, and Fertility: Our benefit offerings support every unique path to parenthood including fertility, egg freezing, adoption, surrogacy, parental bonding, and more.
• Mentorship Culture: Find a mentor, be a mentor, say yes to something new. This is a place where you’re guaranteed to build connections that extend past your immediate team and even your tenure at RV.
• Purpose & Community: We empower employees to make an impact for causes they care about, and we invest heavily in systemic impact through nonprofits like Road to Hire.
• World-Class Wellness: In addition to the on-site amenities at HQ, our unique wellness benefits include free therapy sessions and counseling for U.S. employees and family members.- Passion for travel, storytelling, media, or destination marketing is a plus
• Strong written and verbal communication skills with confidence interacting with both clients and senior internal stakeholders
• Experience managing branded content, media, or integrated marketing campaigns
• 3–5+ years of account management, client services, and/or integrated marketing experience
• Highly proactive, detail-oriented, and solutions-focused
• Outstanding organizational skills with the ability to manage multiple projects simultaneously
• Comfortable working in a fast-paced environment with clients and partners across multiple time zones
• Proven ability to collaborate across cross-functional teams and keep complex projects moving forward