Account Manager (Creative Agency)

Position Summary

The Account Manager supports the senior account lead and account team members in day-to-day client business management.

Responsibilities

• Builds rapport and credibility to comfortably engage in frequent contact and build solid relationships with clients and partner agencies
• Remains actively involved in “day-to-day” client initiatives, including an understanding of business building, strategy, media, and creative projects
• Manages client expectations regarding budget, the scope of work, timing, schedules, and process
• Maintains client status reports, conference reports, change orders, and any other documents and deliverables as required
• Works with account team in coordinating, preparing, and producing deliverables and items for client presentations; reviews all materials before client presentations and final production
• All other duties as assigned

Qualifications

• Minimum 3 years of advertising account management experience required, and in working with partner agencies and directly with clients.
• Digital/Social campaign management is a must.
• Strong time-management and organizational skills
• Strong client-service orientation
• Flexible to evolving responsibilities and last-minute changes
• Fluent in English