Account Manager - End User

Rockwell Automation is a global technology leader focused on helping the world’s manufacturers be more productive, sustainable, and agile. With more than 28,000 employees who make the world better every day, we know we have something special. Behind our customers - amazing companies that help feed the world, provide life-saving medicine on a global scale, and focus on clean water and green mobility - our people are energized problem solvers that take pride in how the work we do changes the world for the better.

We welcome all makers, forward thinkers, and problem solvers who are looking for a place to do their best work. And if that’s you we would love to have you join us!

Job Description

As an Account Manager EU you will promote the sales of Rockwell Automation solutions, products, and services, we focus on prospective and existing end-user customers in French Speaking Africa Region. You will establish solid and long-term business relationships with these customers, which leads to creating profitable business growth. You will be responsible for overall account coordination, including account plan and target setting.

You as an individual contributor will report into the Gulf & North Africa Sales Director.

Your Responsibilities - You will do:

• Represent all of Rockwell Automation's products & services well, and periodically must augment skills with additional competency to support customer-critical products & services

• Demonstrated ability to sell at the senior management & executive levels, focusing on the business outcomes and demonstrating the tangible economic value of our products, information software & service.

• Interact comfortably with the customers at senior management & executive levels and convey Rockwell Automation's products & services in a manner that demonstrates tangible economic value, linked to customer business drivers and key performance indicators, and based upon elements of competitive advantage, strategic positioning, shared goals & risks and profitability impact.

• IIOT / Cybersecurity/ Software / Annual Recurring Revenue-Subscription model type of experience including customer success organizations.

• Responsible for achieving and exceeding the annual sales target by maximizing business opportunities at the specified accounts.

• Responsible for developing and implementing effective account plans for all accounts assigned

• Lead and coordinate the efforts of Rockwell Automation resources in order to provide Rockwell Automation solutions, products and services to the customers

• Responsible of executing, directly or in collaboration with other resources (i.e. Identify sales and business opportunities, present quotes and proposals, negotiate and close the orders).

• Responsible for the preparation and presentation of quotes, sales proposals, and contracts to the customer in compliance with Company Policies and Standards, obtaining the appropriate approvals.

• Handles objections effectively and manages a pipeline of opportunities, negotiates profitable deals.

• Consult with other functions on issues like pricing, product specification, warranties and product adaptation to ensure that we provide the appropriate business and technical solution to the customer need.

• Collaborate with all sales teams to increase market penetration, assure sales coverage and provide appropriate order fulfillment

• Develops, uses and shares the success of concepts and ideas to present Rockwell Automation's capabilities.

The Essentials - You Will Have:

• Bachelor or Master degree in an engineering/technical related field or equivalent

• Drive License

• Local language skills, plus active English language skills (verbal and written)

• Minimum 5 years Sales experience in a technology-based organization.

The Preferred - You Might Also Have:

• Additional education in business administration or marketing

• Excellent knowledge about production processes in Mining and O&G and Industries

What We Offer:

Our benefits package includes …

• Comprehensive mindfulness programs with a premium membership to Calm

• Volunteer Paid Time off available after 6 months of employment for eligible employees

• Employee Assistance Program

• Personalized wellbeing programs through our OnTrack program

• On-demand digital course library for professional development

• Company Car

... and other local benefits!

At Rockwell Automation, we are dedicated to building a diverse, inclusive, and authentic workplace. If you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right person for this or other roles.

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