Account Manager – Entry Level

Imperial North Carolina is growing in Charlotte, and we’re looking for motivated individuals to join our team as an Entry Level Account Manager. If you’re someone who enjoys working with people, building relationships, and wants to develop valuable business and leadership skills, this is the opportunity for you. In this role, you’ll meet with customers face-to-face, help them explore AT&T’s technology solutions, and manage customer accounts by recommending services that best fit their needs.

As an Entry Level Account Manager, you’ll receive hands-on training in customer relations, account management, communication, and sales strategy, giving you the tools to succeed from day one. You’ll work directly with customers to build lasting relationships, provide personalized service, and help them get the most from their AT&T products while gaining the experience needed to grow into leadership opportunities within our organization.

Core Functions of the Entry Level Account Manager

• Manage assigned customer accounts by helping our customers in person select AT&T Fiber internet services that best support their connectivity requirements.
• Identify in-person account growth opportunities by recommending AT&T Fiber speed upgrades, service enhancements, and value-driven solutions.
• Build customer confidence through sales consultations that simplify internet options and strengthen long-term relationships.
• Assist customers with account creation, service enrollments, and plan modifications while delivering a customer-first experience.
• Support account retention through timely follow-up, personalized recommendations, and proactive customer engagement.
• Learn account management best practices while supporting customer acquisition and sales development objectives.

Preferred Skills for the Entry Level Account Manager

• Sets ambitious goals for account expansion and consistently achieves sales targets.
• Demonstrates self-discipline to manage daily schedules and maximize sales productivity.
• Shows accountability for personal performance metrics and sales development.
• Exhibits a competitive spirit balanced with collaboration to elevate team sales standards.
• Maintains focus under pressure to ensure consistent high-quality sales delivery.

Pay: $3,800.00 - $4,800.00 per month

Benefits:

• Professional development assistance

Work Location: In person