Account Manager – Environmental Services (Remote)

Remote: Hire Score LLC – Partnering with a national environmental services organization Employment Type: Full-time Seniority Level: Mid–Senior

About the Role

We are partnering with a rapidly growing environmental services company with a national footprint to hire an Account Manager for Remote position. This newly created role will manage a portfolio of strategic client accounts, deepen long-term relationships, and drive retention and revenue growth. A hybrid schedule is available after training.

This is a relationship-first, quota-bearing role focused on expanding and retaining an existing book of business. Ideal for someone proactive, organized, and motivated by strengthening customer partnerships.

What You’ll Do

• Serve as the primary relationship owner for an assigned portfolio of strategic accounts.
• Drive retention by tracking renewal dates, developing account profiles, and proactively identifying at-risk accounts.
• Grow your book through service increases, additional properties, and portfolio expansion within existing clients.
• Maintain a proactive cadence of account reviews, portfolio audits, and renewal conversations.
• Resolve service or billing issues by coordinating with internal teams and ensuring follow-through.
• Partner cross-functionally to maintain account health and keep your pipeline of expansion opportunities current.
• Maintain accurate CRM records for account status, renewal risk, and growth opportunities.

What Success Looks Like

• Low, well-managed churn with early identification of at-risk accounts.
• Consistent client touchpoints and accurate account/renewal documentation.
• Measurable quarterly revenue growth within your existing portfolio.

Qualifications

• Experience in waste, environmental services, or related B2B account management / customer success preferred.
• Experience managing multi-location or multi-property client portfolios.
• Background inheriting and managing an existing book of business following a structured sales handoff.
• Comfortable owning a quota and closing expansion revenue through renewals, upsells, and service growth.
• Strong relationship-building skills with the ability to earn trust with senior client stakeholders.
• Proactive, organized, and able to identify risks and opportunities early.
• Strong professional presence and comfort serving as the face of the company.
• CRM experience (HubSpot or similar).
• Strong follow-through and attention to detail.