Account Manager - EST

As an Account Manager at HiBob, you’ll play a pivotal role in growing our relationships with existing customers. This is a commercial, quota-carrying role focused on uncovering customer needs, identifying whitespace, and driving upsell and cross-sell opportunities across HiBob’s product suite.

You’ll own the full sales cycle—from opportunity identification and discovery through negotiation and contract signature—while partnering closely with Customer Success Managers, Renewal Managers, and Sales Engineers to deliver a seamless customer experience. Success in this role comes from commercial curiosity, consultative selling, and the ability to create expansion opportunities proactively rather than waiting for customers to raise their hands.

**Strong preference for candidates based in the New York City area who can work in a hybrid schedule. Exceptional candidates located elsewhere will be considered if they are based in the Eastern Time Zone and able to work remotely.**

It’s an exciting time to join HiBob. Salesforce is leading a $166 million investment in the company, supporting our vision to bring trusted people context into the AI-powered enterprise. As we accelerate our product, technology, AI, and innovation roadmap, you’ll have the opportunity to help shape what comes next.- Drive revenue growth by identifying, developing, and closing upsell and cross-sell opportunities within an existing customer base.

• Proactively research accounts, uncover business priorities, identify whitespace, and build compelling expansion hypotheses.
• Own the full commercial sales cycle, including discovery, solution positioning, stakeholder engagement, negotiation, and contract execution.
• Build trusted, consultative relationships with customer stakeholders and connect their business goals to the value of HiBob’s products.
• Use a structured sales approach, such as MEDDPICC, to manage complex opportunities and move deals forward effectively.
• Build, manage, and accurately forecast a healthy pipeline of expansion opportunities.
• Partner closely with Customer Success Managers, Renewal Managers, and Sales Engineers to align on customer needs, account strategy, and growth opportunities.
• Stay current on HiBob’s product offerings, customer trends, and relevant sales tools to continuously strengthen your approach.