Account Manager (IT Solutions)

About the role

We are looking for a motivated sales professional to drive business growth by developing new accounts, managing customer relationships and promoting IT and digital solutions.

Key responsibilities

• Identify and develop new business opportunities.
• Build and maintain strong relationships with customers.
• Understand customer requirements and recommend suitable IT, digital workflow and document management solutions.
• Conduct presentations, demonstrations and customer meetings.
• Prepare proposals, quotations and sales documentation.
• Manage the full sales cycle from prospecting to closing.
• Work closely with technical and project teams to ensure successful solution implementation.
• Achieve sales targets and grow existing accounts through upselling and cross-selling.
• Monitor market trends and identify new business opportunities.

Requirements

• Diploma or Degree in Business, IT, Marketing or related field.
• Minimum 2 years of sales, business development or account management experience.
• Experience in IT solutions, digital transformation, managed services or document management is an advantage.
• Strong communication, presentation and negotiation skills.
• Self-motivated, customer-focused and results-driven.
• Good command of English, Bahasa Malaysia and Bahasa Cina will be added advantage.
• Possess own transport and willing to travel.