Account Manager - Language Services

We are seeking an Account Manager to join SpectraCorp's dedicated Language Services team and manage key accounts. This role will focus on building and maintaining strong relationships, driving sales growth, and maximizing customer satisfaction. Our phone and video interpretation solutions help healthcare providers communicate effectively with Limited English Proficiency (LEP) patients and their families, as well as individuals who are deaf or hard of hearing.

Responsibilities of this role:

• Relationship Building: Develop and maintain strong relationships with customers, acting as the primary point of contact and trusted advisor for key decision-makers.
• Revenue Growth: Identify opportunities to expand product offerings and increase revenue within existing accounts.
• Business Reviews: Conduct regular business reviews with customers to understand their needs, identify challenges, and provide effective solutions.
• Cross-Functional Collaboration: Work with cross-functional teams to ensure successful execution of customer strategies and initiatives.

Essential Qualifications:

• 5+ years of proven experience in account management
• Bachelor’s degree in business, marketing, or a related field (or equivalent combination of education and experience).
• Proven track record in managing key accounts, achieving sales targets, and driving revenue growth.
• Strong communication and interpersonal skills, with the ability to build rapport and effectively communicate with clients at various levels.
• Ability to gather and interpret data to make informed business decisions.
• Self-motivated and results-oriented, with the ability to work independently and as part of a team.
• Proficiency in MS Office

SpectraCorp bridges the communication gap between hospitals, clinics and their patients, while saving thousands of dollars on Over the Phone (OPI) and Video Remote (VRI) medical interpretation services.