Account Manager (Lead - Renewable Segment)

About the role

We are seeking an expert Lead - Renewable Segment to lead all marketing and sales activities for our renewable offering portfolio in the Malaysia region. This individual contributor role is responsible for driving substantial increases in sales, margins, market share, and customer satisfaction by developing and executing an integrated, data-driven customer strategy. The role reports to the Local Sales Manager / Country Managing Director and is based in Petaling Jaya. As the Lead - Renewable Segment you will establish and grow customer relationships across all renewable channels in Malaysia, leading all marketing and sales efforts to achieve significant growth in sales, margins, and market share.

Key responsibilities

• Define and implement all sales and marketing activities for renewable products, services and systems in alignment to the given renewable strategy, ensuring that related product groups increase all relevant metrics in their selected market segments
• Develop and implement a market-based approach which includes direct, third-party and project sales whilst building customer relationships with key stakeholders to educate, inform and solicit support for renewable opportunities and convert them to orders
• Act as the renewable champion or consultant internally within the local sales organizations (LSOs) to drive renewable strategies and increase awareness of renewable sales within the common sales organization
• Facilitate collaboration between the common sales organization and renewable resources within the BU specific sales (either in the country or Hub)
• Review customers' renewable strategies and propose solutions in line with best practices and the Hitachi Energy portfolio keeping in view the customer's renewable journey
• Develop and implement a robust market-based strategy, establishing loyalty programs, and ensuring consistency across all customer contact points
• Utilize customer data analytics and segmentation models to enable effective, targeted marketing
• Establish operational plans and implement new products, processes, or standards that enhance functional results and advance the organization's renewable platform
• Ensure compliance with applicable external and internal regulations, procedures, and guidelines
• Live Hitachi Energy's core values of safety and integrity, taking responsibility for your own actions while caring for your colleagues and the business

About you

• More than 10 years of experience in sales and account management within the energy sector, demonstrating a proven track record of success in selling and negotiating strategic, complex, customer-facing projects
• A management consulting background is preferred over a purely engineering background, emphasizing strategic acumen and business optimization skills
• Very strong understanding of the Electricity/Energy Infrastructure type assets development process, including their contractual and financial structures
• Experience working for an Electricity Infrastructure developer is highly advantageous
• Demonstrated experience in leading and managing change, coupled with a keen sense of initiative, flexibility, and resourcefulness
• Excellent organizational skills, finely honed project management abilities, and well-developed communication skills
• Fluent command of English (both written and spoken)
• Willingness to travel for business assignments

Benefits

• Employer-sponsored medical plan (inc. dental care/optical)
• Employer provident fund (EPF) – employer and employee
• Group Term Life insurance, Group Personal Accident insurance, Group Business Travel insurance
• Hospitalization Insurance
• Leave programs (Annual leave, medical leave, Hospitalization leave, Exam leave etc.)

About us

We pride ourselves on offering a holistic range of competitive benefit programs to support your financial, physical and mental wellbeing and personal development. We want you to truly thrive with us – in work and out.