Account Manager (Nutraceutical)

Account Manager

Los Angeles, CA | Hybrid $70,000 - $100,000 Base Salary Direct Hire | Full-Time About The Company A growing and innovative life sciences organization focused on health, wellness, and scientific advancement is seeking an Account Manager to support its expanding B2B business. This role offers the opportunity to work cross-functionally with Sales, Marketing, Supply Chain, and Finance teams while managing key customer and distributor relationships.

Position Overview

The Account Manager will be responsible for supporting customer accounts, managing orders from start to finish, coordinating with internal teams, and helping drive business growth. This role serves as a key point of contact for customers and distribution partners, ensuring a high level of service and operational excellence.

Key Responsibilities

• Manage customer accounts and distributor relationships
• Process and track orders through fulfillment and delivery
• Coordinate with Supply Chain, Operations, and Finance teams to ensure timely execution
• Monitor order status, invoicing, and payment activity
• Resolve customer issues related to orders, pricing, and logistics
• Build and maintain strong client relationships
• Support sales and business development initiatives
• Assist with forecasting and account planning activities
• Prepare account updates, reports, and performance metrics
• Ensure compliance with contractual agreements and company policies

Qualifications Required

• 3+ years of experience in Account Management, Sales Operations, Customer Success, Business Development, or a related role
• Experience working in Consumer Products (CPG), Nutraceuticals, Dietary Supplements, Life Sciences, Healthcare, or a related industry
• Strong organizational skills with exceptional attention to detail
• Excellent communication and relationship-building abilities
• Ability to manage multiple priorities in a fast-paced environment
• Proficiency with Microsoft Office and CRM/ERP systems

Preferred

• Experience with order-to-cash processes
• ERP experience (NetSuite preferred)
• Background supporting distributor or channel partner relationships
• Experience with forecasting, invoicing, and account reporting

Ideal Candidate

We're looking for a highly organized and customer-focused professional who enjoys building relationships, collaborating across teams, and solving problems. The ideal candidate will have a combination of account management, operational coordination, and customer engagement experience, along with a strong desire to contribute to a growing organization.

***This job description is a complete list of all desired skills but not all are required. We strongly encourage candidates who have some of the skills to apply. We look forward to a conversation to learn more about you!***

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