Account Manager (Power Packaging - Semiconductor)

About the Role

Carsem's Wide Band Gap (WBG) business is one of the Group's newest and fastest-growing operations, delivering advanced assembly, packaging and test solutions for Silicon Carbide (SiC) and Gallium Nitride (GaN) power devices across automotive, AI, renewable-energy and communications end markets. The portfolio is in a high-growth phase with a strong focus on new-customer development.

As Account Manager, you will own the WBG sales portfolio in an execution-focused role — combining key-account management with active new-customer development and opportunity conversion. It's a great opportunity to grow your career within one of the industry's fastest-growing power-semiconductor businesses.

What You'll Do

You will act as the key point of contact between Carsem and its WBG customers. You bring thorough product and packaging knowledge and oversee product and service sales for the SiC / GaN portfolio, working with customers to identify their needs and preparing reports by collecting, analysing and summarising sales information.

You will maintain and deepen customer relationships to strategically place new products and drive long-term growth, and develop new customers to build the pipeline. This is a fast-paced role with frequent travel, suited to someone knowledgeable of the wide-bandgap / power-semiconductor domain.

Key Responsibilities

Support Sales Strategy

• Develop pricing approaches to support WBG sales and market-growth strategies.

• Contribute to strategic sales targets, markets and product/service offerings, expected volume and profits.

• Analyse sales and customer data to identify market trends and estimate demand; share market feedback.

• Create lead-generation plans to ensure a substantive opportunity pipeline.

Drive New Customer Development

• Identify, qualify and win new customers to grow the WBG pipeline.

• Present new products, packages and services to new and existing clients; convert design-wins into revenue.

• Work with pre-sales and technical teams to align capability with customer roadmaps.

Convert Opportunities

• Develop sales proposals, quotes and bid / RFP documents; plan the approach for each opportunity.

• Negotiate specific terms of product/service offerings; analyse motivations and concerns of decision-makers.

• Coordinate with stakeholders to finalise contract terms, commercial requirements and NDAs.

Manage Relationships & Support

• Engage clients regularly to uncover current and potential needs; build and strengthen relationships.

• Conduct customer review meetings and prepare commercial and technical presentation material.

• Respond to customer sales, logistics and technical enquiries; support RFPs; represent Carsem at seminars and roadshows.

What You'll Bring

• Degree or equivalent; relevant semiconductor sales experience may substitute

• Solid semiconductor / OSAT sales or key-account experience with a track record of delivery.

• Familiarity with power semiconductors and/or wide-bandgap (SiC / GaN) technology, packaging and test — or the drive to ramp quickly.

• A hunter's mindset for new-customer development and design-win conversion.

• Strong commercial, negotiation and customer-relationship skills.

• Willingness to be based in Malaysia and travel frequently to global customers.