Account Manager/ Program Manager (Electronics)

Position : Account Manager/ Program Manager (Electronics)
Location : Samut Prakarn
Work Hours : Monday - Friday (7.30-16.30)

We are looking for an Account Manager / Program Manager (Electronic) to manage key customer accounts and lead programs within an electronics manufacturing environment. The role will be responsible for customer relationships, profitability, project execution, NPI/ECO, production and delivery coordination, and continuous improvement. The ideal candidate has strong electronics manufacturing experience, excellent English communication, and strong leadership and problem-solving skills. Key Responsibilities

• Manage key customer accounts, relationships, satisfaction, contracts, and overall business performance.
• Monitor sales, profitability, margins, customer POs, forecasts, and future business opportunities.
• Lead new product introduction (NPI), project planning, ECO implementation, and cross-functional project execution.
• Coordinate with customers and internal teams regarding production status, delivery, quality, and commercial issues.
• Lead customer meetings, business reviews, conference calls, and customer visits.
• Drive improvement initiatives related to cost, delivery, overdue payments, risk, and inventory.
• Manage excess, obsolete, and slow-moving inventory related to customer accounts.
• Supervise and support team members and ensure KPI achievement.
• Ensure compliance with company policies, safety requirements, and management systems.

Requirements

• Bachelor’s degree in Engineering or related field.
• 5+ years’ experience in electronics manufacturing, or 3+ years at management level.
• Experience in Account Management, Program Management, Project Management, or NPI is preferred.
• Good knowledge of ISO 9001 / 14001 / 45001; IATF 16949, ISO 13485, ATEX, UL, REACH, or RoHS is an advantage.
• Good command of English.
• Strong problem-solving, analytical, leadership, and communication skills.
• Proactive, systematic, self-motivated, and able to work under pressure.