Account Manager, Program Operation & Partnership

Account Manager, Program Operation & Partnership

About the Role
We are seeking an organized and proactive Account Manager to support the day-to-day operations of merchant loyalty and partnership programs, delivered in collaboration with a leading global payment network and its partner banks. Acting as the key coordination point between internal teams and client stakeholders, you will oversee documentation, program administration, and reporting, while supporting the execution of marketing campaigns and media initiatives. This is a full-time contract position.

Key Responsibilities

• Manage day-to-day program operation, documentation, reporting, and administrative coordination.
• Serve as the liaison between internal teams and client stakeholders, ensuring smooth, accurate, and timely delivery.
• Track program progress, budget, and performance, and prepare regular status updates.
• Support campaign and media planning coordination, including online media buying and KOL sourcing for promotional activities.
• Coordinate with media, KOLs, and creative partners to support campaign execution.
• Ensure all day-to-day operations comply with client, privacy, and regulatory requirements.

Requirements

• 3–4 years of experience in account management, program coordination, or client servicing.
• Strong documentation, reporting, and stakeholder coordination skills, with a keen attention to detail.
• Agency background, or experience in campaign / media planning / KOL sourcing, is preferred.
• Experience in banking, financial services, or loyalty programs is an advantage.
• Able to manage multiple workstreams and meet deadlines in a fast-paced environment.
• Fluent in Cantonese and English; Mandarin is a plus.

What We Offer

• Work-from-home arrangement.
• Exposure to top-tier finance, banking, and lifestyle campaign work.
• Opportunity to grow as the team scales.

About Ignite Vision

Ignite Vision is a market leader in online performance marketing in Asia which is actively expanding internationally. Founded in Hong Kong in 2007, we operate 6 offices in China and Southeast Asia. We run several advanced marketing platforms, including ChineseAN and Starry, powered by AI and big data technologies.

Our success has been recognized with the Red Herring Award as one of Asia’s most promising technology companies. Our clients include leading blue-chip companies such as Mastercard, Nike, Watsons, and Microsoft.

This is an excellent opportunity to join a fast-growing international internet company with strong career development prospects. We offer an attractive remuneration package and comprehensive fringe benefits to the right candidate.