Account Manager - Receivables (Fixed Term)

Exceptional People Exceptional Care: Radius Care is a New Zealand owned and operated company; we specialise in health and aged care for the elderly and disabled. Currently we have 25 locations nationwide, employing over 2000 staff and providing professional aged care for more than 1900 residents. We are one of the leading health care providers in New Zealand.

Location: Radius Support Office, Level 4, 56 Parnell Road, Parnell, Auckland

Hours of work: Fixed Term**,** 40 hours per week, Monday to Friday

Note: Radius Care cannot support work visas/visa changes for this role. Visa holders must have an open work visa with at least 18 months remaining.

About the role:

We are seeking an experienced and detail-oriented Account Manager - Receivables to join our Support Office team on a 12-month fixed-term contract.

This role combines the responsibilities of managing the Accounts Receivable function for an allocated care home while also providing specialist support for Ministry of Health (MOH) funding processes, reconciliations, and payment follow-up activities.

You will work closely with care home teams, residents and families, Health New Zealand, MSD, ACC, and other funding agencies to ensure billing accuracy, timely processing of funding payments, and high-quality customer service.

This is an excellent opportunity for a receivables professional who enjoys solving complex reconciliation issues, working with large volumes of data, and contributing to positive outcomes for residents and their families.

Key Focus Areas:

• Managing the AR ledger for allocated care homes.
• Act as the primary contact for billing and account enquiries.
• Process resident admissions, funding changes, and account updates.
• Complete billing, reconciliations, and payment processing activities.
• Manage MOH submissions, funding reconciliations, and follow-ups.
• Investigate discrepancies and resolve complex account issues.
• Support month-end reporting.

What You'll Bring to the Role:

• At least 2 years' experience in Accounts Receivable, billing, or a related finance role.
• Experience managing complex billing structures, reconciliations, and funding arrangements.
• Strong attention to detail and commitment to data accuracy.
• Advanced Microsoft Excel skills and confidence working with accounting systems (BC365 experience advantageous).
• Excellent analytical and problem-solving skills.
• Strong communication skills with the ability to explain financial information clearly and professionally.
• A customer-focused and collaborative approach.
• Experience working with aged care funding, MOH processes, or healthcare billing will be highly regarded.

We offer:

• Fortnightly pay, with fixed hours
• Access to discounts and benefits via our staff app
• Modern, open-plan office with fabulous kitchen
• Free barista coffee on Mondays
• Friendly, supportive team
• EAP (Employee Assistance Programme)

Where Care Meets Career - Radius Care
Radius Care supports equality and diversity in our workforce. We are committed to providing equal employment opportunities, development of your career pathway, and a safe and healthy work environment. We welcome all applicants, regardless of gender, ethnicity, marital status, age, disability, sexual orientation, and religious beliefs; we value the experience that you will bring to our organisation.

E kaha tautoko ana a Radius care i te ōritetanga, me te kanorau ā ō tātou nei kaimahi. E pirihonga ana mātou ki te whakaroto i ngā whiwhinga mahi whakaōrite, me te whakawhanake i tō umanga ngaio. Āno hoki, kia haumaru, kia hauora hoki tō tātou whaitua mahi. Tēnei te mihi maioha ki a kōutou, ngā kaitono kātoa. Āhakoa nō hea koe , āhakoa te pakeke , tō ira tangata rānei. E whai tīkanga ana tō tātou nei rōpu whakahaere, i ngā wheako whaiaro maha kei a kōutou kātoa.