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London Stock Exchange
Account Manager (RMA Sell Side)
Skills
Workday
3 months ago
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Important information
Contract type:
Permanent
Location:
London, UK
Work mode:
Onsite
Published on:
8 August 2026
What they need
- This position is responsible for maintaining deep customer relationships to drive account revenue retention and growth
- By collaborating with internal and external partners, the Account Manager delivers outstanding service and valuable solutions for their customers
- The position will run a defined book of business aligned by customer segment within a geography and will be accountable for the commercial close of all deals
- Is a senior client relationship owner for a set of large, complex, priority accounts responsible for sales and retention
- Deep knowledge of key industry trends and can share LSEG vision and how we can help client’s agenda
- Successfully engages and executes solution selling strategy to uncover opportunities and collaborate with product sales
- Leads the account planning and definition of key near and long term growth and retention strategies
- Owns pipeline hygiene, accurate sales and cancel forecasting for their set of accounts, pipeline coverage tracking and path to goal analysis
- Provides insights and recommendations on how to increase deal sizes, negotiates longer term deals and more enterprise-wide contracts; should be able to articulate cross-sell and up-sell opportunities to drive larger deals
- Is responsible for the customer lifecycle framework and ensures strong commercial strategy, renewal execution, minimizing cancellations
- Develops broad reaching executive relationships and aligns LSEG senior executives
- Delights their customers with high satisfaction and health scores!- Extensive experience of account relationships across multiple sectors / segments
- Presentation and communication skills: ability to deliver presentations and communicate at all levels within an organization
- Account management, sales or marketing experience in a customer facing environment required
- Sophisticated selling skills (identity, develop and articulate a complex proposition/consultative selling)
- Relationship building skills
- Superior interpersonal skills, ability to develop and execute a sales plan, ability to use a variety of technology with a high level of proficiency
- Extensive experience within an industry and / or product area
- Ability to collaborate with other teams
- Significant work experience in applicable industry and knowledge of customer workflow required
- University/college degree, equivalent experience may be considered depending on position/department, advanced degree may be preferred
- Problem solving skills: ability to understand, articulate, structure and solve client needs
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