Account Manager - WA

𝗔𝗯𝗼𝘂𝘁 𝗢𝘄𝗲𝗻𝘀 & 𝗠𝗶𝗻𝗼𝗿

Owens & Minor is a global healthcare solutions company with integrated technologies, products, and services aligned to deliver significant and sustained value for healthcare providers and manufacturers across the continuum of care.

O&M Halyard is focused on advancing health and healthcare by delivering clinically superior infection prevention and surgical solutions. Our solutions keep pace with a complex and changing healthcare industry, protecting staff, surgical teams, and ultimately supporting better patient outcomes.

𝗧𝗵𝗲 𝗥𝗼𝗹𝗲

We are looking for an Account Manager based in Western Australia (WA) to drive sustainable revenue growth across the assigned Acute Care territory by strengthening customer relationships, expanding existing accounts and identifying new business opportunities. In this role, you will manage a portfolio of public and private hospital accounts, develop and execute territory sales strategies, identify new business opportunities and drive sustainable revenue growth. Working closely with Clinical Specialists, Marketing and other internal teams, you will deliver solutions that support improved clinical outcomes while strengthening our market presence.

𝗘𝗹𝗶𝗴𝗶𝗯𝗶𝗹𝗶𝘁𝘆

• Applicants must be based in Western Australia and legally authorised to work in Australia without requiring visa sponsorship.
• Hold a current driver’s license and be willing to travel regularly within the region

𝗞𝗲𝘆 𝗥𝗲𝘀𝗽𝗼𝗻𝘀𝗶𝗯𝗶𝗹𝗶𝘁𝗶𝗲𝘀

Territory & Account Management

• Develop and execute territory business plans aligned with sales and growth objectives.
• Manage and grow a portfolio of public and private hospital accounts, identifying opportunities to increase product utilisation, market penetration and customer retention.
• Build account specific growth plans and prioritise customer activities based on commercial opportunities and strategic importance.

Sales Growth & Commercial Performance

• Achieve sales revenue, profitability and market share targets through consultative selling and solution based customer engagement.
• Identify new business opportunities, drive product conversions and expand existing customer accounts.
• Manage the complete sales cycle, from opportunity identification and negotiations through to implementation and ongoing account support.

Customer Relationship Management

• Build and maintain strong relationships with clinicians, procurement teams, executive stakeholders and key decision makers across assigned accounts.
• Understand customer clinical, operational and commercial needs to deliver tailored solutions and exceptional customer service.
• Conduct regular business reviews to identify opportunities, address challenges and strengthen long term customer partnerships.

Clinical & Product Excellence

• Develop strong knowledge of Halyard's Surgical and Infection Prevention product portfolio, including clinical applications, product benefits and competitive positioning.
• Deliver product demonstrations, evaluations, clinical education and training to healthcare professionals.
• Support product evaluations, clinical conversions and implementation activities in collaboration with Clinical Specialists and Product Management.

Commercial Planning & Pipeline Management

• Develop accurate sales forecasts, budgets and account plans while maintaining customer and opportunity information in Salesforce CRM.
• Monitor territory performance, customer trends and competitor activity to identify growth opportunities and improve sales effectiveness.
• Ensure sales activities and customer interactions are accurately documented and conducted in accordance with company policies and healthcare industry standards.

𝗪𝗵𝗮𝘁 𝗪𝗲’𝗿𝗲 𝗟𝗼𝗼𝗸𝗶𝗻𝗴 𝗙𝗼𝗿

• Minimum 5 years of experience in healthcare sales , preferably within medical devices, infection prevention or surgical consumables.
• Proven track record of managing complex hospital accounts and consistently achieving sales and commercial targets.
• Experience selling into public and private hospital environments, with a strong understanding of hospital procurement processes and healthcare decision making.
• Experience working within acute care environments and knowledge of infection prevention and surgical product portfolios.
• Demonstrated experience managing product evaluations, clinical conversions and customer implementation activities.
• Strong territory management, business development, negotiation and consultative selling skills.
• Excellent communication and relationship management skills, with the ability to engage clinicians, procurement teams and senior stakeholders.
• Strong commercial acumen, analytical skills and the ability to identify and convert growth opportunities.
• Experience using Salesforce CRM or a similar customer relationship management platform.
• A proactive, results driven and customer focused individual who can work independently and collaboratively across teams.
• Bachelor's degree in Business, Healthcare, Life Sciences or a related discipline is preferred.

𝗪𝗵𝘆 𝗝𝗼𝗶𝗻 𝗨𝘀?

• Supportive and inclusive company culture
• Birthday leave to celebrate your day
• 3 wellness leave days annually to recharge and focus on your well-being
• Access to novated leasing and exclusive employee discounts through Flare
• Salary Continuous Insurance

𝗢𝘂𝗿 𝗖𝗼𝗺𝗺𝗶𝘁𝗺𝗲𝗻𝘁 𝘁𝗼 𝗜𝗻𝗰𝗹𝘂𝘀𝗶𝗼𝗻 & 𝗗𝗶𝘃𝗲𝗿𝘀𝗶𝘁𝘆

At Owens & Minor, we believe in fostering a diverse and inclusive workplace where everyone feels valued and empowered. We welcome applicants from all backgrounds and are committed to providing equal opportunities for growth and development.

Ready to make an impact? Apply now and be part of a company that’s shaping the future of healthcare!