Account Manager/Inside Sales

Position: INSIDE SALES REPRESENTATIVE/ ACCOUNT MANAGER

Location: Novi, MI

Pay: $60,000 - $80,000, based on experience

About Us

PowerVac of Michigan and ServicePro are the most trusted names in Industrial/Utility Service and Maintenance. We are a unified company that provides services ranging from industrial & catch basin cleaning, hydro excavation, and grease trap cleanings to plumbing, electrical and HVAC/R service & repair. With the partnership across our six separate divisions, we have mastered being a one stop shop for our customers, successfully providing our services for over 25 years.

As we continue to grow, we're seeking a dynamic Inside Sales Representative to help us drive new business opportunities, cross-sell across our multiple service lines, and support client success from the inside out.

Position Overview

The Inside Sales Representative will play a key role in expanding our client base and growing revenue by proactively identifying and nurturing sales opportunities across our divisions. This position requires a highly motivated individual with a passion for solution-based selling and a strong ability to build relationships over the phone and through digital channels.

Key Responsibilities

• Proactively reach out to new and existing clients to promote our full suite of infrastructure and skilled trades services.
• Identify opportunities to cross-sell services across multiple divisions (e.g., plumbing, electrical, mechanical, hydrovac, etc.).
• Qualify inbound leads and convert them into sales opportunities
• Maintain a pipeline of prospects using CRM tools and ensure regular follow-ups.
• Collaborate with service teams to craft tailored messaging and proposals.
• Achieve or exceed monthly sales and activity targets.
• Continuously educate yourself on our service offerings, industry trends, and client needs.
• Support and collaborate with other sales employees, division managers, and dispatchers to ensure a seamless handoff and client experience.

Requirements

• 2+ years of inside sales, account management, or business development experience (preferably in construction, skilled trades, or industrial services).
• Experience or industry knowledge of HVAC and/or Electrical services.
• Demonstrated ability to cross-sell and handle a diverse service offering.
• Highly self-motivated and goal-driven with a strong work ethic.
• Excellent verbal and written communication skills.
• Proficient in CRM systems and MS Office Suite.
• Ability to manage multiple priorities and work independently in a fast-paced environment.
• Strong problem-solving and negotiation skills.

Preferred Qualifications

• Experience in B2B sales within construction, infrastructure, or industrial services.
• Familiarity with skilled trades service offerings.
• Technical or trade background is a plus.

What We Offer

• Competitive base salary
• Comprehensive benefit packages – Medical, Dental, Vision and Life Insurance
• 401(k) with company match up to 6%
• Ongoing training and career development
• Opportunities for advancement in a growing company
• Collaborative and supportive team environment

Job Type: Full-time

Pay: $60,000.00 - $80,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Tuition reimbursement
• Vision insurance

Work Location: In person