Account Officer (B2C)

About the role

We are seeking an experienced Account Officer to oversee and grow our portfolio of B2C clients for an innovative stem cell product. The ideal candidate has a proven track record in sales, client relationship management, and high-net-worth networking. This role requires someone who combines strategic insight with a deeply personal touch — someone capable of engaging discerning clients, educating them on advanced biotech solutions, and ensuring a world-class customer experience from initial contact through ongoing support.

Key responsibilities

• Manage and nurture relationships with individual clients, including high-net-worth individuals (HNWIs), ensuring exceptional client satisfaction.
• Drive revenue growth through consultative sales strategies, identifying client needs and aligning them with appropriate stem cell solutions.
• Serve as a trusted advisor, educating clients about the product's benefits, applications, and process in a clear and ethical manner.
• Build and expand a strong network of referrals and partnerships within luxury, wellness, and medical spheres.
• Collaborate with internal teams (medical, marketing, and operations) to ensure seamless onboarding and service delivery.
• Track client engagement and maintain CRM records, ensuring accuracy and actionable insights for continuous improvement.
• Develop and execute client retention strategies, including exclusive events, personal outreach, and loyalty programs.

About you

• Bachelor's degree in business, Marketing, Life Sciences, or related field
• 2+ years' experience in B2C sales or account management, ideally within healthcare, Insurance, Real Estate, luxury wellness, biotechnology, or high-net-worth client services.
• Demonstrated success in relationship-driven sales and closing high-value deals.
• Exceptional interpersonal communication, negotiation, and presentation skills.
• Strong network of HNWIs or experience managing affluent clientele.
• Knowledge or strong interest in regenerative medicine, biotech, or premium health products.
• Self-motivated, highly organized, and comfortable in a performance-driven, client-focused environment.

Benefits

• Company events
• Flextime
• Opportunities for promotion
• Pay raise
• Promotion to permanent employee

About us

Regenesys Ventures, Inc.