ACCOUNT OFFICER

ACCOUNT OFFICER

**Position Overview:**An Account Officer is responsible for maintaining relationships with dealerships, managing portfolio and maintaining relationships with clients, ensuring timely loan repayments, soliciting new accounts, and evaluating loan applications. This role is critical to driving business growth while managing risks and ensuring compliance with company policies and regulatory standards.

Key Responsibilities:

1. Client Relationship, Dealer and Agent Relationship Management:

   • Identify and generate new business opportunities through field marketing, referrals, and networking activities.
   • Promote the company's financing products and services to prospective clients.
   • Conduct client visits and develop relationships with individuals, businesses, dealers, and other referral partners.
   • Achieve assigned sales and portfolio growth targets.

2. Loan Application Processing:

   • Receive and review loan applications and supporting documents.
   • Conduct credit investigations, background checks, and field verifications.
   • Assess borrowers' creditworthiness and repayment capacity.
   • Prepare credit recommendations and submit complete loan packages for approval.
   • Ensure compliance with credit policies, procedures, and regulatory requirements.

3. Collections and Portfolio Management:

   • Monitor assigned accounts to ensure timely repayments and mitigate risks of delinquency.
   • Follow up with clients on overdue accounts and implement collection strategies if necessary.
   • Maintain detailed records of account performance and loan status.
   • Identify and report potential risks in client accounts to management.

4. Reporting and Documentation:

   • Prepare and submit regular reports on account status, loan performance, and collections.
   • Maintain accurate and updated records of all client interactions and transactions.

Qualifications:

• Bachelor’s degree in Business Administration, Finance, Accounting, or a related field.
• At least 1-2 years of experience in banking, finance, or credit operations.
• Strong interpersonal and communication skills.
• Analytical thinking and attention to detail.
• Proficiency in MS Office applications (Word, Excel, PowerPoint).
• Knowledge of local financing regulations and credit risk management is an advantage.

Key Competencies:

• Customer-oriented with a proactive attitude.
• Negotiation and problem-solving skills.
• Ability to work independently and as part of a team.
• Time management and organizational skills.

**Work Environment:**The role typically involves both office-based tasks and fieldwork, such as client visits and business development activities. A valid driver’s license may be required for travel.