Account Officer

The Loan Assistant / Account Officer is responsible for assisting in the processing, monitoring, and management of loan accounts of cooperative members. The position ensures accurate documentation, proper evaluation, timely release, and effective monitoring of loans in accordance with cooperative policies, regulatory requirements, and sound credit practices.

Duties and Responsibilities

A. Loan Processing and Documentation

• Assist members in loan application procedures and explain loan products, terms, and requirements.
• Receive, review, and validate loan applications and supporting documents.
• Prepare loan documents such as promissory notes, disclosure statements, and loan contracts.
• Ensure completeness and accuracy of loan records before endorsement for approval.

B. Credit Evaluation and Account Management

• Conduct initial credit investigation and background checking of loan applicants.
• Analyze member repayment capacity, savings, and credit history.
• Maintain and update individual loan and member account records.
• Monitor loan balances, maturity dates, and repayment schedules.

C. Loan Monitoring and Collection Support

• Monitor loan repayments and identify past-due or delinquent accounts.
• Send reminders, notices, and follow-ups for overdue loans.
• Assist in collection efforts and restructuring or renewal of loans, when applicable.
• Prepare aging of receivables and collection status reports.

D. Member Service and Coordination

• Address member inquiries related to loan balances, payments, and account status.
• Coordinate with other departments regarding loan releases, posting of payments, and adjustments.
• Promote cooperative loan products and services to members.

E. Compliance and Reporting

• Ensure loan transactions comply with cooperative policies, internal controls, and regulatory guidelines.
• Assist in preparing loan-related reports for management, audits, and regulatory agencies.
• Maintain confidentiality of member information and loan records.

Qualifications

Education

• Bachelor’s degree in Business Administration, Finance, Accounting, Economics, or any related course.

Experience

• At least 1 year of experience in lending, banking, or cooperative operations (fresh graduates may be considered for Loan Assistant).

Skills and Competencies

• Knowledge of basic credit evaluation and loan documentation.
• Strong attention to detail and organizational skills.
• Good communication and customer service skills.
• Ability to handle confidential information with integrity.
• Proficiency in MS Office and basic banking systems.

Work Ethics and Values

• Honesty and integrity in handling member accounts.
• Commitment to cooperative principles and member service.
• Accountability and teamwork.
• Willingness to work under pressure and meet deadlines.

Job Type: Full-time

Pay: Php123,456.00 - Php1,234,567.00 per month

Benefits:

• Additional leave
• Company Christmas gift
• Company events
• Health insurance
• Paid training
• Promotion to permanent employee

Work Location: In person