Account Receivable Team Lead

Function and Duties:

1. Monitor the achievement of targeted KPI for collection and credit control function, Day Sales Outstanding (DSO):-.

• Ensure that all revenue and collection are update to SAP accurately and within time limit laid down in corporate guideline.
• Review the customer ageing reports ensure timely collection
• Take appropriate action/ measure to resolve on long overdue outstanding issues.
• To support on cash flow optimization by preparing weekly liquidity planning / projection report
• Provide excellent service to external customers, addressing and resolving Customers’ issues and concerns.
• Build up good relationship with customers and call for visit or meeting when necessary.

1. Lead , coach and monitor the performance of the team

• Monitor and follow up with internal and external stakeholders to ensure the disputes, past due accounts and over credit limit accounts are follow up with prompt actions.
• Train and coach team on their customer handling and problem solving skill, all accounts receivable and credit control related topics.

1. Perform credit monitoring Assess customers’ credit risk on regular base and highlight any potential risk to the manager.

• Coordinate the process for the new credit applications
• Assist with credit assessment report and apply for commercial insurance according to the group guidelines/local policies.
• Quarterly review of existing credit accounts and insurance coverage.

1. As super user, provide 1st support of process guidance to team , continuous review on AR work process and system operation related to customer collections and payment behavior etc.
2. Prepare proper documentation on standard operating procedure of AR process for business continuity and quality enhancement.
3. Identify, develop, and implement best practice procedures for AR, constantly looking to external to benchmark performance, digital Transformation and bring back new ideas for process improvement.
4. Possess strong knowledge of the end-to-end cash application process, including payment allocation, account reconciliation, exception handling, and resolution of unapplied or unidentified receipts in SAP S/4HANA.
5. Participate in any other projects/tasks as assigned by manager
6. Implement and rollout AR initiatives and automation project
7. Stay current on all system updates and changes and make recommendations.
8. Monitor customer data interface from FIS to SAP-FI
9. To organize and provide necessary training to other colleagues

Qualifications and Job Requirements:

• Bachelor degree or above in accounting /finance  or CPA/ ACCA qualification
• Minimum 5 years relevant experience in a multinational company
• Hands-on experience with SAP or S/4HANA, particularly in Finance, Credit Management and Collections, is required.
• Experience in collection credit management analysis
• Proficient in MS Office ,  macro and Robotic process automation
• Good understanding of the local Accounting standards
• Fluent in both oral and written English
• Shipping/Transportation/logistic industry experience will be a plus