Account Representative

Account Representative –

Location: Austin, TX and surrounding client sites
Schedule: Monday–Friday, 9:00 a.m.–5:00 p.m. hours may vary
Compensation: Starting salary of $60,000 per year plus commission
Reports To: Division President
Experience: Minimum 2 years of account management, sales, or customer service experience, preferably in landscaping, property services, or construction

Build Your Legacy With ERW Companies
When you join ERW Companies, you become part of an employee-owned team supporting the businesses that build and strengthen our communities.
We partner with family-built companies in construction and adjacent industries, helping them operate, improve, and grow while preserving what made them successful. We believe strong businesses are built by strong people, and we give those teams the support and resources to keep moving forward.
As an employee-owned company, we all have a stake in what we create together. Your work contributes to the performance of our companies, the strength of ERW Companies, and the long-term value we share as owners.
Here, ownership means taking pride in your work, supporting the people around you, and helping strengthen businesses built to last.
Come own your legacy.

Job Summary
As an Account Representative with LandTec Services, you will be the main point of contact for a portfolio of commercial landscape maintenance clients. You will walk properties to spot needs, sell enhancement work, and drive contract renewals, partnering closely with Superintendents, production managers, and field crews to make sure every property meets our standards.
Success means satisfied clients, strong account retention, consistent enhancement sales, and properties that reflect the quality LandTec is known for.

What You Will Do

• Manage a portfolio of commercial landscape maintenance accounts (HOAs, office parks, retail, and multifamily) and serve as the client’s main contact.
• Conduct regular site walks with property managers to review quality, identify issues, and document needed work.
• Identify, estimate, and sell enhancement work such as installs, irrigation repairs, seasonal color, mulch, and tree work.
• Prepare proposals and pricing, and follow up to close work in a timely manner.
• Drive contract renewals and protect account retention.
• Coordinate with production managers and crew leaders to schedule work and resolve service issues quickly.
• Respond to client calls and emails within one business day.
• Track accounts, proposals, and activity in the company CRM or estimating software.
• Build relationships with property managers and develop new business through referrals and networking.
• Meet or exceed monthly and annual enhancement and retention goals.

What You Will Have

• 2+ years of experience in account management, sales, or customer service, preferably in landscaping, property services, or construction.
• Strong communication skills in person, by phone, and in writing.
• Comfort with Microsoft Office or Google Workspace and willingness to learn new software.
• Ability to manage multiple accounts and priorities with strong follow-through.
• Valid Texas driver’s license with a clean driving record.
• Ability to travel daily to client sites throughout the Austin area.

What Would Make You a Top Candidate

• Experience in commercial landscape maintenance or enhancements.
• Working knowledge of Central Texas plants, turf, and irrigation.
• Experience with landscape estimating or CRM software (such as Aspire or LMN).
• Bilingual (English/Spanish) communication skills.
• Industry certification such as Texas Certified Landscape Professional or a Texas irrigation license.

Physical and Working Conditions

• Work is split between office settings and client properties across the Austin metro, with daily local driving.
• Regular outdoor work in heat, cold, and rain during site walks.
• Frequent walking across large properties, including uneven terrain, for extended periods; regular computer and phone work in the office.
• Ability to lift up to 25 lbs occasionally.
• Ability to wear required PPE and safely move through active work areas.

Benefits and Employee Ownership

• Company vehicle provided for work use.
• Cell phone allowance of $50 per month.
• Medical coverage through Cigna.
• Dental and vision coverage through Guardian.
• 401(k) retirement plan through The Standard.
• Up to 3 weeks of paid time off per year, accrued based on hours worked.
• 8 paid company holidays: New Year’s Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, the Friday after Thanksgiving, Christmas Eve, and Christmas Day.
• Eligibility to participate in the Employee Stock Ownership Plan (ESOP) after completing 6 months of service and 1,000 hours of service in a year.

Additional Information

• This is a full-time, exempt position.
• Starting salary is $60,000 per year plus commission. Actual compensation will be based on relevant experience, qualifications, certifications, and business needs.
• This role follows a standard Monday–Friday, 9:00 a.m.–5:00 p.m. schedule.
• This position is based in Austin, TX, with daily travel to client sites.
• Employment is contingent upon successfully passing a pre-employment background check and a satisfactory motor vehicle record (MVR) review.
• ERW Companies and LandTec are equal opportunity employers. We consider all qualified applicants without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other protected characteristic.

ERW Companies is committed to providing reasonable accommodations to qualified individuals who need assistance performing the essential functions of the position, consistent with applicable law.