Account Services Assistant

Calling all Customer Success and POS terminal enthusiasts!

The largest non-bank POS terminal network in the Philippines is hiring.

We are looking for a qualified Account Services Assistant. What you'll get?

• Permanent and Direct employment
• Christmas Bonus on top of 13th month pay.
• Career growth through our Career & Leadership Program
• Employee Rewards and Recognition Programs

Job Description PLEASE READ THE JOB DESCRIPTION AND JOB QUALIFICATIONS CAREFULLY.

• Assist Account Coordinator with terminal-related concerns received from accounts daily.
• Provides complete and timely reports and updates to accounts based on set deliverables of key support groups.
• Establishes filing and documentation of the encoding system of account and other official and business-related records.
• Coordinates with Operations Department in the pick up and delivery of supplies, terminals, paper consumables, etc. to merchants.
• Prepares reports on a regular basis for submission to clients’ immediate superior and project managers.
• Prepares forms for any terminal related requests.
• Exerts best effort that the Quality Objectives are met; implements and/or carryout quality improvement activities and functions as Account Services Assistant as may be formally and officially defined by the immediate superior or by the executive management.
• A Bachelor's Degree in Information Technology, Business Administration, Marketing and other related fields.
• Preferably with t least 1 year of work experience in performing sales executive and/or administrative functions.
• Keen on minute details, flexible, systematic, and results-oriented;
• Computer literate in windows-based applications with the ability to learn customer service software applicants.
• With excellent and professional verbal and written communication skills.
• Amenable to work onsite in Ortigas Pasig, City. (No work from home)
• Can start immediately.