ACCOUNT SPECIALIST

WE’RE HIRING: ACCOUNT SPECIALIST

Location: Ortigas, Pasig
Employment Type: Full-Time
Work Schedule: Monday to Friday, 9:00 AM – 6:00 PM

ABOUT THE ROLE

We are looking for an Account Specialist to support the growth of our customer and business accounts through sales, relationship management, and account development.

The Account Specialist will work with customers, resellers, dealers, and business partners to understand their needs, develop sales opportunities, coordinate account requirements, and contribute to the company’s overall sales performance.

KEY RESPONSIBILITIES

Account Management

• Manage day-to-day communication and coordination with assigned accounts.
• Build and maintain positive relationships with customers, resellers, dealers, and business partners.
• Understand account needs and provide appropriate product information and recommendations.
• Monitor account activity and identify opportunities to increase sales.
• Handle account concerns and coordinate with relevant departments for resolution.

Sales and Account Growth

• Achieve assigned sales targets and account objectives.
• Identify opportunities for new business and account expansion.
• Follow up with prospective and existing customers regarding inquiries and sales opportunities.
• Develop strategies to increase purchases and strengthen account relationships.
• Monitor account performance and recommend actions to improve sales.

New Customer Development

• Identify and approach potential customers, resellers, and business partners.
• Generate leads through social media, referrals, events, and other sales channels.
• Present products and promotions to prospective customers.
• Maintain regular follow-ups with prospects.
• Assist in converting leads into active customers or business partners.

Reseller Support

• Assist in recruiting and onboarding new resellers.
• Maintain regular communication with existing resellers.
• Provide product information, marketing materials, and sales support.
• Monitor reseller activities and sales performance.
• Identify opportunities to improve reseller engagement and sales.

Online and Event Sales

• Handle customer inquiries through Facebook, Messenger, and other online platforms.
• Assist with online selling and live-selling activities when required.
• Participate in bazaars, trade fairs, mall events, pop-up stores, and other sales activities.
• Assist in coordinating event requirements and sales activities.
• Identify potential customers and business opportunities during events.

Order and Internal Coordination

• Coordinate customer orders with warehouse and logistics teams.
• Monitor order status and follow up on pending requirements.
• Coordinate with internal departments to ensure smooth account servicing.
• Ensure that customer and account requests are properly communicated and addressed.

Reporting

• Prepare daily, weekly, and monthly account and sales reports.
• Maintain accurate records of customers, leads, resellers, and business partners.
• Track sales performance and account activities.
• Monitor pending inquiries, opportunities, and follow-ups.
• Provide regular sales updates and recommendations.

QUALIFICATIONS

• Bachelor’s degree in Business Administration, Marketing, Sales, or a related field.
• 1–3 years of experience in sales, account management, customer service, or business development.
• Experience handling accounts, resellers, dealers, or business partners is an advantage.
• Experience in online selling, live selling, or event sales is a plus.
• Strong communication, negotiation, and interpersonal skills.
• Customer-oriented with a strong interest in sales and business growth.
• Organized, proactive, and able to manage multiple priorities.
• Comfortable working with sales targets.
• Proficient in Microsoft Office and social media platforms.
• Willing to travel and work on weekends or holidays when required.

HOW TO APPLY

Send your updated CV to [email protected] with the subject line:

ACCOUNT SPECIALIST – [Applicant’s Name]

Join our team and help us build strong customer relationships, grow valuable accounts, and create new opportunities for the brand.