Accountable Care Organization (ACO) Coordinator

Job Title: ACO Care Coordinator Department: Administration

Reports to: Amanda Strouse FLSA Status: Non-Exempt ( Hourly)

Job Summary:

Under administrative direction of Value Based Specialist (VBS) in collaboration with Bloomington practices helps patients understand treatment plans and navigate resources*.*

Duties/Responsibilities:

Help High need patients understand treatment plans and following provider instructions.

Care coordination with patients to navigate medical care and non-medical need resources for example food, transportation, housing.

Assists patients with navigation of transition of care from inpatient to ambulatory and/or follow up appointments from emergency department visits.

Assists VBS in closing care gaps, scheduling and tracking of annual wellness visits

Assists Practices in chronic care management

Communication between providers/patients/VBS/ACO team

Required Skills/Abilities:

• Excellent verbal and written communication skills.
• Excellent interpersonal and customer service skills.
• Excellent organizational skills and attention to detail.
• Excellent time management skills with a proven ability to meet deadlines.
• Proficient with Microsoft Office Suite or related software. Especially Excel

Education and Experience:

Minimum qualifications : Registered Nurse (ADN)

At least one year related experience required.

Effective Date: 8/6/2026

Full Time, Hourly position, M-F
Full Time, Hourly position, M-F