XTERNITY SERVICES INC.
Accounting and Administrative Assistant
Skills
2 months ago
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Important information
Contract type:
Permanent
Salary:
₱240,000 – ₱300,000 / year
Location:
Cebu City, 6000 Cebu, Philippines
Work mode:
Onsite
Published on:
9 September 2026
What they need
About the role
We are looking for an organized and dependable Accounting & Administrative Assistant to keep accounting information complete, accurate, and easy to find. You will collect documents, follow up with suppliers and service providers, maintain records, and help outstanding requests reach completion.
You will work alongside an efficient accounting team supported by AI tools that help organize information, identify missing documents, and prepare accounting work. No previous AI experience or programming knowledge is required. Training and guidance will be provided; what matters is your willingness to learn, ask questions, and use the tools confidently in your daily work.
This role suits someone with practical bookkeeping knowledge who takes ownership, communicates clearly, and follows through without repeated reminders.
Key responsibilities
Collect and verify accounting documents
Obtain invoices, bills, receipts, bank statements, supplier statements, credit notes, tax certificates, contracts, and other supporting records.
Act on missing-information requests from the accounting team, supervisors, and external accountants.
Check that documents are complete, legible, and belong to the correct company and reporting period.
Identify missing pages, duplicates, incorrect details, and inconsistencies; arrange corrections with the appropriate contact.
Proactively collect recurring documents before they become overdue.
Maintain organized and traceable records
Scan and upload physical documents using the company's filing and naming standards.
Maintain an organized archive of originals and record where they can be retrieved.
Link documents to the relevant task, transaction, company, and period.
Preserve source records and keep corrected or replacement versions clearly identifiable.
Ensure authorized colleagues can locate the required evidence without searching through scattered messages.
Follow up and coordinate
Contact suppliers, banks, external accountants, service providers, and internal colleagues to obtain outstanding information.
Track each request, including the responsible contact, deadline, latest action, and next follow-up.
Use an appropriate communication channel when an initial request receives no response.
Escalate unresolved dependencies before they threaten a deadline.
Confirm that the information received satisfies the request before closing the task.
Provide accounting and compliance support
Assist with routine bookkeeping inputs and supporting schedules under approved procedures.
Collect documents needed for reconciliations, month-end closing, audits, and tax preparation.
Obtain and organize filed returns, submission acknowledgements, payment confirmations, and related correspondence.
Carry out authorized administrative transactions and document collection at BIR, LGU, banks, and other offices.
Record the outcome of each visit or transaction and upload the supporting evidence promptly.
Refer accounting judgments, tax questions, signatures, and payment approvals to the designated authorized person.
Learn and use the team's tools
Use the company's approved accounting, document, and task systems, including AI tools, with training and guidance.
Read requests carefully, provide the information required, and answer clarification questions accurately.
Check information against source documents and flag anything that appears incorrect or incomplete.
Ask questions when an instruction is unclear, conflicts with another instruction, or exceeds your authority.
Suggest practical improvements that reduce missing documents, repeated work, and unnecessary cost.
Our standard expectations:
Ownership and initiative
Take responsibility from assignment through completion or an explicitly accepted handover. Sending a request is an intermediate step; ownership includes follow-up, checking the response, and confirming the outcome.
Deadline discipline
Plan work around agreed deadlines. Identify dependencies early and escalate risks before the deadline, stating what is missing, what you have already done, the impact, and the action or decision needed.
Accurate task records
Keep the company's task system current. Every open item must have a clear status, next action, and due date. Mark work complete only when the required output and supporting evidence are available.
Clear communication and responsiveness
Answer the actual question directly and address each requested point. Be reachable during agreed working hours, respond within established response times, and give useful updates without waiting to be chased.
Accuracy and integrity
Check your work before submitting it. Report missing information, mistakes, and uncertainty honestly. Never invent information, conceal an error, or report an action as completed when it has only been requested.
Accountability and improvement
Acknowledge mistakes promptly, help correct them, and apply the lesson to future work. Raise problems with a practical proposed next step.
Professionalism and preparation
Attend meetings prepared, communicate respectfully, follow approved procedures, and provide reliable handovers. Submit required daily or weekly updates on time, showing completed outputs, outstanding items, and blockers.
Confidentiality and sound judgment
Protect company, employee, supplier, and banking information. Use approved systems and access methods, and stay within delegated authority.
Qualifications
- Practical experience in accounting assistance, bookkeeping, accounts administration, or document control.
- Accounting, finance, or business education preferred; relevant hands-on experience will also be considered.
- Basic understanding of invoices, receipts, bank statements, debit and credit entries, and supporting accounting records.
- Comfortable using Excel, Outlook, shared document platforms, scanners, and task-management systems.
- Clear written and spoken English and confidence following up with external contacts.
- Strong attention to detail, organization, and ability to manage several outstanding requests.
- Willingness to learn new tools and work comfortably with an AI-supported accounting team. Previous AI experience is not required.
- Ability to undertake local office visits and document collection as required.
- Experience supporting BIR/LGU transactions, audits, multiple companies, or foreign-currency records is an advantage.
How performance will be assessed
Performance will be measured through:
- Completeness and accuracy of documents supplied.
- Timely completion of assigned requests and recurring collections.
- Early escalation and effective follow-up on blocked items.
- Reliable filing, traceability, and retrieval of records.
- Accurate task updates and evidence of completion.
- Reduced need for supervisory reminders and avoidable rework.
- Consistent ownership, professionalism, and responsible use of company systems.
Candidates may complete a practical exercise involving document checking, identifying missing information, organizing records, and drafting a follow-up request. No AI or programming test is required.
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