Accounting Clerk

1. Our Brand Mission & Culture –

Nestled in Nashville’s heart since 1910, “the Hermitage Hotel”—Nashville’s original million‑dollar landmark and the storied backdrop of generations of gatherings—continues to uphold its timeless motto: “Meet me at The Hermitage.” A National Historic Landmark since 2020, our iconic Beaux Arts architecture connects history and modern luxury under one welcoming roof.

Guided by Our Mission—our commitment to exceptional hospitality through highly personalized service delivered by exceptional staff—and shaped by six core values, we set the gold standard across luxury hospitality:

• Excellence – we continually raise the bar, surprising and delighting guests with poise and polish.
• Accountability – we take ownership of our goals, informed decisions, and guest satisfaction.
• Integrity – we act with consistent character, in every interaction, whether seen or unseen.
• Teamwork – we support one another in service, honesty, and respect, attending thoughtfully to every guest and teammate.
• Tradition – we honor the hotel’s legacy by ensuring our historic reputation grows brighter.
• Community – we are invested in Nashville’s well-being and continue our role in civic enrichment.

Our century‑plus evolution includes a respectful 2021–2022 restoration that refreshed our 122 suites while preserving arresting features like the marble lobby and stained-glass ceiling—alongside the debut of refined dining experiences shaped by Michelin-starred Chef Jean-Georges Vongerichten.

Why you'll thrive here:
When you join us, you become part of a team committed to preserving a cherished landmark and shaping its future—offering competitive wages, comprehensive benefits, and a professionally rewarding environment where growth, collaboration, and pride in legacy go hand in hand.

2. Position Summary:
As an Accounting Clerk, you support the hotel’s financial operations through accurate revenue auditing, timely processing of payables and receivables, and strict adherence to accounting controls. With precision and discretion, you help maintain the financial integrity expected of a luxury hospitality environment. This position reports to the Accounting Manager.

3. Key Responsibilities

Revenue Audit & Financial Accuracy

• Audit and verify daily hotel revenue across all outlets, including rooms, food and beverage, and ancillary services.
• Ensure accurate posting of charges, payments, and adjustments within PMS and POS systems.
• Investigate, document, and resolve discrepancies in revenue reports, settlements, and postings.

Accounts Payable Management

• Process supplier invoices with appropriate approvals and coding.
• Prepare payment documentation and support timely vendor disbursements.
• Reconcile vendor statements and resolve variances in a professional and timely manner.

Accounts Receivable & Billing Support

• Prepare and issue invoices for city ledger and corporate accounts.
• Post and reconcile incoming payments and credits.
• Follow up on outstanding balances and assist in resolving guest or client billing inquiries.

Income Audit & Reporting Support

• Assist with daily income audit procedures to confirm revenue completeness and accuracy.
• Review PMS, POS, and financial reports for consistency and compliance.
• Support month-end and audit-related reporting as assigned.

Compliance, Controls & Confidentiality

• Adhere to hotel accounting policies, internal controls, and documentation standards.
• Maintain organized, audit-ready records for all assigned functions.
• Handle financial information with the highest level of confidentiality and integrity.

Cross-Departmental Coordination

• Collaborate with Front Office, Food & Beverage, and Human Resources to resolve financial variances.
• Provide timely and accurate information to support operational and payroll processes.
• Perform additional accounting duties as assigned to support departmental objectives.

4. Qualifications & Requirements

Required Experience

• High School Diploma required; Bachelor’s degree in Accounting, Finance, or related field preferred.
• One to three years of accounting experience; hospitality experience strongly preferred.
• Working knowledge of basic accounting principles and financial controls.
• Proficiency in Excel and accounting software; familiarity with hotel PMS and POS systems preferred.
• Ability to work flexible schedules, including month-end or audit-driven timelines.

Core Competencies

• Attention to Detail

Maintain accuracy across high-volume financial transactions and reports.

• Organizational Discipline

Manage multiple tasks and deadlines with structure and consistency.

• Integrity & Discretion

Safeguard sensitive financial and employee information at all times.

• Analytical Thinking

Identify discrepancies, trends, and variances with sound judgment.

• Collaborative Communication

Work effectively with operational departments to resolve financial matters professionally.

5. Why This Role Matters at The Hermitage Hotel
At The Hermitage Hotel, financial excellence is foundational to delivering an effortless luxury experience. As an Accounting Clerk, your precision and diligence ensure the systems behind the scenes operate with the same level of care and excellence experienced by our guests. Through accuracy, accountability, and professionalism, you play a vital role in sustaining the trust, heritage, and operational excellence of this iconic destination.

6. Benefits

At The Hermitage Hotel, we value our team members and offer a comprehensive benefits package to support your well-being and professional growth for Full Time Employees:

• Health & Wellness: Affordable health, dental, and vision insurance, with options to extend coverage to spouses, children, or domestic partners.
• Financial Security: Company-provided life insurance and a 401(k) plan with a 3% annual match.
• Work-Life Balance: Paid time off starting at 15 days per year after initial 90 day probationary period, increasing with tenure up to 30 days per year.
• Employee Support: Access to mental and behavioral health services, telehealth consultations, and an employee assistance program.
• Additional Perks: Complimentary meals in the employee cafeteria, subsidized on-site parking, and generous discounts at our retail and restaurant outlets.
• Professional Development: Ongoing education support, including industry training.
• Exclusive Rates: Special hotel rates for employees and discounted rates for friends and family.

7. Schedule:

· Must be available for Weekends/ Holidays

· Morning/Day/Night Shifts

· Shift Length 8(+) Hours

· Full Time range up to 40(+) Hours per week

· Location: In Person

8. Compensation

· Hourly compensation based upon experience

· Paid Biweekly

NOTICE
It is the policy of The Hermitage Hotel to employ the most qualified individuals. Promotion from within will be given priority whenever possible thus providing for growth, advancement, and increased responsibility for employees. All candidates are required to pass a pre-employment drug screen and criminal background check prior to beginning employment.

EQUAL OPPORTUNITY EMPLOYER
The Hermitage Hotel is an equal opportunity employer and does not discriminate against associates or job applicants on the basis of race, religion, color, sex, age, national origin, disability, veteran status, or any other condition protected by applicable state and federal laws, except where a bona fide occupational qualification applies.

Job Type: Full-time

Benefits:

• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Work Location: In person