Accounting Operations Manager

About the role

We are looking for a highly detail-oriented, articulate and hands-on Finance Shared Services leader with strong experience in Billing, Accounts Receivable and Collections. The ideal candidate combines strong operational Finance capability with the ability to lead people, manage stakeholders and communicate with confidence.

Key responsibilities

• Lead Finance Shared Services or Accounting Operations with particular strength in Billing and invoicing, Accounts Receivable, Collections, Customer account reconciliation, Cash application, Billing disputes and adjustments, AR aging management, Order-to-Cash / O2C processes, Accounting controls and reconciliations and Process improvement
• Establish high standards, coach and develop the team, address performance gaps and build a culture of accuracy, accountability, responsiveness and ownership
• Build credibility and trusted relationships across the Philippines and Singapore, influencing stakeholders, managing expectations, respectfully challenging when necessary and driving issues toward resolution
• Communicate confidently and professionally with Singapore-based stakeholders and senior leaders
• Structure thoughts clearly and logically, explaining complex Finance or operational issues in simple, understandable terms
• Write clear, concise and professional emails, reports and management updates
• Present issues together with the root cause, business impact, recommendation and required action
• Handle difficult conversations professionally and confidently
• Adjust communication style depending on whether the audience is Finance, Operations or senior management
• Provide proactive and timely updates without needing to be followed up

About you

• Highly meticulous and detail-oriented with a natural eye for inconsistencies, errors and missing information
• Disciplined in reviewing numbers, reports, reconciliations and supporting documentation
• Demonstrate high standards for accuracy and completeness
• Able to identify issues before they reach stakeholders or customers
• Balance attention to detail with the ability to prioritize and meet deadlines
• Build controls and review mechanisms so that accuracy becomes embedded in the team's way of working
• Excellent command of English and highly articulate in both written and verbal communication
• Meaningful experience leading Finance Shared Services or Accounting Operations
• Genuine people leader who can establish high standards, coach and develop teams
• Comfortable influencing stakeholders and driving issues toward resolution