Accounting Support Associate

• Job Location

  Walbridge, OH

• Job Category

  Accounting

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The Rudolph Libbe Group is a leading, full-service provider of construction and facility solutions headquartered in Walbridge, Ohio. Founded in 1955, RLG operates as a single-source partner for clients across diverse industries, offering expertise in construction management, design-build, energy solutions, and ongoing facility maintenance.

Our organization is comprised of multiple companies working together as one team. This integrated structure allows us to deliver everything from site selection and financing to construction, renovation, and long-term facility management, ensuring seamless service and exceptional results. At RLG, we pride ourselves on a safety-first culture, collaborative approach, and commitment to quality, making us one of the top contractors in the nation.

GEM Service, part of the Rudolph Libbe Group, specializes in commercial and industrial HVAC and mechanical services, including HVAC and plumbing, testing/balancing, electrical, ductwork cleaning, facility management, energy procurement, and building automation controls.

The Accounting Support Associate helps GEM Service Accounting operate accurately and efficiently by supporting weekly payroll, customer and vendor onboarding, project and job setup, material posting, account maintenance, and routine accounting adjustments. This role is a good opportunity to build service accounting knowledge while helping regional teams keep work moving and financial information dependable.

JOB RESPONSIBILITIES

• Process weekly service payroll and verify supporting information; escalate discrepancies for resolution.
• Set up and maintain customer and vendor records, including required onboarding forms and documentation.
• Create and update projects, jobs, field quotes, and customer portals; confirm information is complete and accurate.
• Complete approved general ledger and job transfers, job adjustments, and truck stock material postings within established timelines.
• Maintain material pricing updates as directed and document transactions clearly.
• Organize information, communicate work status, support colleagues, and respond to assigned tasks and emerging priorities under the direction of the Service Accounting Supervisor.
• Follow company safety policies, procedures, and training requirements; promptly report hazards, incidents, and safety concerns.
• Apply feedback, build knowledge of service accounting processes, and participate in collaborative problem-solving.

SKILLS

• Attention to detail and commitment to accurate, timely work.
• Active listening; asks focused questions when information or requirements are unclear.
• Ability to compare source information with system entries, identify discrepancies, and troubleshoot routine issues.
• Accountability and follow-through, including communicating status and escalating exceptions with relevant details.
• Professional communication, teamwork, and responsive service to colleagues and partners.
• Integrity, confidentiality, and respect for established controls and procedures.
• Curiosity and willingness to learn accounting processes, systems, and tools.

EDUCATION/EXPERIENCE

• High school diploma or equivalent required.
• Accounting, bookkeeping, payroll, administrative support, or related experience preferred.
• Construction or service industry experience beneficial.
• Proficiency with Microsoft Office applications required.
• Experience with accounting systems, customer portals, job-cost records, or customer and vendor setup beneficial.

Interested parties should apply on our website at www.rlgbuilds.com/careers.

GEM Service is an Equal Employment Opportunity Employer.