Accounting Support Specialist

Main Responsibilities

• Provide support to end users on inquiries to Accounting Software via phone call / email / remote assistance.

• Perform data migration works.

• Conduct product (Software) training to end users.

• Resolve customer issues in a timely & professional manner.

• Involve in ad-hoc projects and pre-implementation discussions.

Job Requirements

• Candidate must possess at least a Diploma or relevant qualifications equivalent to the field required.

• At least 1-2 years of relevant experience in Helpdesk / Onsite / Desktop support / Accounting /Finance system is preferred.

• Fresh graduates are encouraged to apply.

• Proficient in Microsoft Office software.

• Candidates with experience in handling accounting/finance software systems have an added advantage.

• A team player who is dynamic with a mature personality, independent, and able to work under pressure.

• Ability to multitask and work independently in a fast-paced environment