Accounts and Administration Assistant

About the role

Dandenong West Medical Centre is seeking a part-time Accounts and Administration Assistant to join our dynamic team.. This role is essential to the smooth operation of our medical centre, providing vital support to both our clinical and administrative functions. You will work part-time hours, allowing for flexibility whilst ensuring our centre maintains excellent administrative standards and financial accuracy. This position offers the opportunity to develop your skills in a healthcare environment whilst making a meaningful contribution to patient care delivery.

Key responsibilities

1. Maintaining accurate financial records and performing data entry into accounting systems
2. Supporting the billing and invoicing process for medical services
3. Managing general administrative tasks including correspondence, scheduling and filing
4. Answering phones, greeting patients and directing enquiries appropriately
5. Assisting with appointment scheduling and patient record management
6. Preparing financial reports and statements under supervision
7. Supporting compliance with healthcare administration requirements and privacy regulations
8. Liaising to resolve administrative matters
9. Maintaining confidentiality of sensitive patient and financial information
10. Processing and reconciling accounts payable and receivable transactions

What we're looking for

1. Proven experience in accounts administration or general administration within a healthcare or professional services setting
2. Proficiency with general office systems (experience with medical practice management software is advantageous)
3. Strong numerical skills with attention to detail and accuracy in financial record-keeping
4. Excellent organisational and time management abilities, with the capacity to manage multiple tasks
5. Professional communication skills, both written and verbal, with the ability to interact confidently with patients and staff
6. Reliability and flexibility to work part-time hours as required
7. A commitment to delivering high-quality customer service and supporting a patient-centred environment
8. A willingness to learn

About us

Dandenong West Medical Centre is a progressive, patient-focused medical practice dedicated to providing comprehensive healthcare services to our local community. Our experienced team of healthcare professionals is committed to delivering high-quality medical care with a strong emphasis on patient wellbeing and satisfaction. We pride ourselves on our collaborative team environment, our commitment to clinical excellence and our dedication to supporting the health needs of the diverse Dandenong community. We maintain the highest standards of professionalism and confidentiality in all our operations.