Accounts & Administration Coordinator - AU Account

Accounts & Administration Coordinator - AU Account

Role Overview

The Accounts & Administration Coordinator will provide accounts, finance, HR, compliance and general administrative support across the business.

The role will have a strong focus on accounts receivable, customer invoicing, invoice-finance administration, employee records, training administration, and maintaining accurate business and compliance documentation.

The successful candidate will be organised, detail-oriented and capable of managing multiple administrative responsibilities while maintaining clear and professional communication with management, customers and internal stakeholders.

Work Setup

This is an office-based role in Liloan, Cebu. The regular working schedule is Monday to Friday, 6:00 AM to 2:30 PM Philippine Time.

Key Responsibilities

Accounts Receivable and Invoicing

• Prepare and issue customer invoices accurately and within required timeframes.
• Manage customer invoicing portals, including invoice submissions and supporting documentation.
• Monitor invoice status and assist with resolving rejected invoices, discrepancies and customer queries.
• Follow up outstanding invoice-related requirements and accounts receivable items.
• Prepare and upload customer invoices and required supporting documents to the relevant platform.
• Maintain accurate and organised invoicing and accounts receivable records.

Administration, ISO and Compliance Support

• Provide general administrative support across the business.
• Maintain organised electronic records, folders and business documentation.
• Assist with data entry, reporting, document preparation and administrative follow-ups.
• Support the maintenance of ISO-certified management systems and associated documentation.
• Maintain OHS/WHS documents, registers and compliance records.
• Maintain controlled documents and ensure current versions are properly filed and accessible.
• Assist with document reviews, updates and records required for audits and compliance requirements.
• Monitor outstanding administrative and compliance actions and follow up where required.
• Ad Hoc Support
• Provide additional administrative support to other business functions as required.
• Assist during periods of increased workload, annual leave or unexpected staff absence.
• Learn key administrative processes to provide backup support when required.
• Maintain clear process notes and records to support continuity of operations.

HR & Training Support

• Maintain employee training, induction and onboarding records.
• Maintain records of employee licences, competencies, certifications and training requirements.
• Monitor expiry dates and coordinate required renewals or refresher training.
• Maintain accurate and up-to-date employee records and supporting documentation.

Ad Hoc Support

• Provide additional administrative support to other business functions as required.
• Assist during periods of increased workload, annual leave or unexpected staff absence.
• Learn key administrative processes to provide backup support when required.
• Maintain clear process notes and records to support continuity of operations.

Key Requirements

• Previous experience in accounts receivable, invoicing, finance administration or a similar administrative role.
• Previous experience supporting an Australian business or working within a comparable business environment is highly desirable.
• Experience using customer invoicing, supplier or finance portals.
• Experience supporting employee training, inductions, onboarding or HR administration.
• Familiarity with ISO-certified management systems, OHS/WHS requirements and controlled documentation is advantageous.
• Strong written and verbal English communication skills.
• Excellent attention to detail and accuracy.
• Strong organisational, time-management and follow-up skills.
• Good Microsoft Office skills, particularly Excel, Outlook and Word.
• Ability to learn different customer portals, systems and business processes.
• Ability to handle confidential employee and financial information appropriately.
• Comfortable working within structured procedures, compliance requirements and document-control systems.
• Able to work independently while maintaining regular communication with the wider team.
• Flexible and willing to assist across different administrative functions as required.