Accounts Assistant AR - Audit Support

Job Summary

We are seeking a proactive and detail-oriented Accounts Receivable Assistant to manage end-to-end accounts receivable (AR) functions for our Malaysia and Singapore-based clients from our Malaysia office.

The role involves managing invoicing, collections, cash application, credit control, and ensuring compliance with Singapore GST requirements under IRAS and Malaysia Sales and Service Tax (SST) regulations.

As a client-facing operational role, the successful candidate must possess strong communication skills, fluency in English, and the ability to adapt to different business cultures and client requirements. The candidate should also be well-organised, able to manage multiple client portfolios efficiently, and committed to delivering accurate and timely financial services.

Key Responsibilities

1. Accounts Receivable (AR)

• Prepare and issue invoices, debit notes and credit notes accurately and on time.
• Record and allocate customer payments in the accounting system.
• Monitor outstanding receivables and maintain updated AR ageing reports.
• Follow up with clients/customers on outstanding payments where required.
• Prepare customer statements and assist in resolving billing or payment discrepancies.
• Perform customer account reconciliations and investigate differences.

2. Accounting & Bookkeeping Support

• Perform accounting data entry for invoices, receipts, payments and other accounting transactions.
• Assist with bank and ledger reconciliations.
• Maintain accurate and complete accounting records.
• Assist with month-end and year-end closing activities.
• Prepare accounting schedules and supporting documents as requested by the Accounts Executive or Manager.

3. Audit Support

• Assist audit seniors and accountants in preparing audit working papers, schedules and supporting documentation.
• Liaise with clients to obtain invoices, receipts, bank statements, confirmations and other accounting documents required for audit.
• Organise and maintain proper audit and accounting documentation.
• Assist in checking AR balances, invoices, receipts and other supporting documents during audit assignments.
• Follow up with clients on outstanding audit queries and missing documents.
• Assist with external audit and tax-related documentation when required.

4. Client Coordination

• Communicate with clients professionally regarding accounting records, outstanding documents, invoices and payment matters.
• Follow up with clients to ensure documents are received within the required timeline.
• Coordinate with the internal accounting and audit team to resolve accounting discrepancies.

5. General Duties

• Maintain proper filing of accounting and audit documents, both digital and physical.
• Assist with e-Invoice, SST or other statutory-related documentation where applicable.
• Perform other accounting, audit and administrative duties assigned by the supervisor or management.

Requirements

• Diploma or Degree in Accounting, Finance, Auditing or a related field.
• Fresh graduates are encouraged to apply; candidates with 1–2 years of accounting, AR or audit experience will have an added advantage.
• Basic understanding of accounting principles, bookkeeping and Accounts Receivable.
• Good knowledge of Microsoft Excel and Microsoft Office.
• Familiarity with accounting software such as SQL, AutoCount, UBS, Xero or other accounting systems is an advantage.
• Good command of English; Bahasa Malaysia and/or Mandarin would be an advantage for client communication.
• Good numerical and analytical skills with strong attention to detail.
• Good communication and follow-up skills.
• Able to work independently and as part of a team.
• Responsible, organised and able to meet deadlines.
• Willing to learn and handle multiple client assignments.

Skills & Competencies

• Attention to detail and accuracy
• Accounting and reconciliation skills
• Good document management
• Client communication skills
• Time management and ability to meet deadlines
• Proactive follow-up
• Ability to work under pressure during audit and closing periods
• Willingness to learn and develop in accounting and audit