ACCOUNTS ASSISTANT (BILLING)

About the role

We're looking for an Accounts Assistant to join our team and keep our billing operations running smoothly. You'll work closely with our Accounts & Customer Service (CS) teams, making sure invoices are issued accurately, submitted on time, and customer billing matters are handled efficiently.

Key responsibilities

• Prepare and issue customer invoices accurately and on time
• Scan and send invoices to customers via email, courier, or other required channels
• Maintain proper filing and records of invoices and supporting documents
• Upload invoices and relevant documents into customer web portals
• Prepare billing and other reports for management
• Attend to customer billing enquiries and follow up on their requests
• Work closely with the Customer Service (CS) team to coordinate billing matters
• Check and resolve customer billing disputes by liaising with the relevant departments
• Handle other ad-hoc tasks related to billing and daily operations

About you

• Diploma / Degree or equivalent qualification in Accounting, Finance, Business, Logistics, or a related field
• Experience in billing, invoicing, logistics, or freight forwarding is an added advantage
• Comfortable working with numbers, documents, and spreadsheets
• Good knowledge of Microsoft Excel and Microsoft Office
• Good communication skills and a positive attitude
• Detail-oriented, organized, and able to meet deadlines
• Able to work independently while being a good team player
• Responsible, proactive, and willing to learn
• Fresh graduates with the right attitude are welcome to apply