Accounts Assistant

QUALIFICATIONS & REQUIREMENTS:

1. Diploma or Certificate in Accounting, Finance, or a related field.
2. Fresh graduates are encouraged to apply; 1–2 years of relevant working experience will be an added advantage.
3. Basic knowledge of accounting principles and bookkeeping.
4. Familiar with Microsoft Office, particularly Excel.
5. Good numerical and analytical skills with high attention to detail and accuracy.
6. Able to perform tasks such as data entry, invoice processing, payment preparation, reconciliation, and maintaining financial records.
7. Good organizational and time-management skills.
8. Able to work independently as well as in a team.
9. Good communication and interpersonal skills.
10. Able to maintain confidentiality of financial and company information.

DUTIES AND RESPONSIBILITIES

1. To create customer and policy setups in the HIS for new debtors.
2. To liaise with debtors regarding any issues raised by the Accounts Receivable (AR) team and follow up on payment status on a monthly basis.
3. To prepare monthly statements of account and reconciliation for debtors, and ensure all claims are submitted within the stipulated deadline.
4. To receive and acknowledge invoices from the Billing Department and ensure that all required supporting documents are complete.
5. To submit insurance claims through the online portal on a daily basis.
6. To update daily sales on the whiteboard for management review.
7. To update debtors’ addresses in the HIS if incorrect information was entered during registration, and liaise with the IT Department to open visit requests where required.
8. To issue credit notes and debit notes in the HIS for all debtors.
9. To perform bill splitting where invoices do not tally with the final Guarantee Letter (GL), and carry out invoice receipt allocation, where applicable, for insurance excess payments.
10. To investigate and address issues raised by the Billing Department relating to HIS system errors, and liaise with the IT Department for rectification.
11. To check and resolve Red Bell issues raised by the Billing Department or Consultant Suites, and liaise with the IT Department for rectification.
12. To check patient refund forms and ensure that all required supporting documents are attached.
13. To key in bank-in slips and credit card transactions into the SUN System on a daily basis.
14. To perform daily cash counting and banking-in duties on a rotational basis.