Accounts Assistant

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Founded in 2009, Little Emperors is a private luxury travel club connecting travellers and independent advisors with the world's finest hotels, experiences and journeys. Travellers access the lowest available rates and real benefits like complimentary breakfast, room upgrades and hotel credits, through an intuitive platform and a team of travel experts available by phone, WhatsApp or email, day or night. Independent advisors join through MyLER, an invite-only programme giving them the tools, relationships and commercial terms to build a successful luxury travel business.

Accounts Assistant

Working pattern: Wednesday to Sunday, 9:00am to 6:00pm (UK Time)

Bank holidays: Covers all UK bank holidays, with a day off in lieu taken in the same week

Role Overview

Main Duties & Responsibilities Mailbox management (main focus)

• Monitor the shared mailbox throughout the working day so it is always covered
• Deal with all new emails in a timely manner, either resolving them or passing them to the right person
• Prioritise urgent and time-sensitive messages
• Keep the inbox organised, with nothing left unanswered or unassigned To apply please send your CV to [email protected] Commission payments
• Enter commission payments accurately on the CRM
• Process and deal with any payment links that come in Purchase invoices
• Check each purchase invoice is correct before it goes further
• Send verified invoices to the accounting system’s auto entry, ready for processing
• Query or return any invoice that looks wrong rather than passing it on

Cover and availability

• Work all UK bank holidays
• Take a day off in lieu during the same week as each bank holiday

Requirements

• Strong attention to detail, especially with figures and invoices
• Able to work through a high volume of emails without letting anything slip
• Good written communication and a professional tone
• Well organised, reliable and able to work independently
• Comfortable with a CRM and accounting or invoicing software (training given)
• Previous admin, finance or mailbox management experience is an advantage

What success looks like

• Nothing sits unanswered in the mailbox
• Commission payments are entered correctly and promptly
• Invoices reach the accounting system accurate and ready to process