Accounts Assistant

Accounts Assistant – UK & US Online Retail

Job Description

Role Overview

• Hours: 16 hours per week (may increase as the business grows)
• Salary: £15 per hour (FTE £31,200 per year based on a 40-hour week; negotiable depending on experience)
• Location: Sherborne, Dorset
• Reporting to: Head of Finance

About the Role

Hands-on finance support across UK and US operations, ensuring accurate transaction processing, multi-currency reconciliations, and up-to-date financial records.

Key ResponsibilitiesUK & US Accounts

• Supporting the day-to-day accounting for both the UK and US businesses.
• Processing and recording financial transactions accurately in Xero.
• Working with GBP and USD transactions and reconciling multi-currency accounts.
• Maintaining accurate financial records for both UK and US entities.
• Investigating discrepancies and ensuring they are resolved promptly.
• Providing accurate information and supporting schedules to the Head of Finance.

Purchase Ledger & Suppliers

• Processing supplier invoices and credit notes.
• Reconciling supplier statements.
• Preparing supplier payments for approval.
• Dealing with routine supplier queries.

Sales & E-commerce

• Recording and reconciling online sales transactions.
• Reconciling sales from UK and US online channels.

Banking & Reconciliations

• Posting and reconciling bank transactions in Xero.
• Reconciling credit cards and other payment accounts.

Finance Administration

• Maintaining accurate electronic finance records.
• Filing invoices, receipts and supporting documentation using Google Drive.
• Preparing and maintaining spreadsheets using Google Sheets.
• Preparing reconciliations and supporting schedules for the Head of Finance.
• Supporting the Head of Finance with ad hoc finance projects and tasks.

Requirements & Skills

• Experience: Proven background in an accounts or finance role with practical knowledge of bank reconciliations and multi-currency transactions.
• Systems: Proficiency in Xero (essential), Google Workspace (Drive, Sheets), and Microsoft Excel. E-commerce platform experience is advantageous.
• Attributes: High attention to detail, strong numerical and analytical skills, self-motivated, proactive, well-organized, and dependable.

Supporting Our B Corp Commitments

As Hayden Hill works towards B Corp certification, everyone in our team has a role to play in building a responsible and sustainable business. Within the bookkeeping role, this includes supporting responsible purchasing and supplier payment practices, helping us track and report relevant environmental and social expenditure, and identifying opportunities to reduce unnecessary cost and waste.

You will also help ensure that the financial information underpinning our B Corp commitments is accurate, transparent and well maintained.

Required Attributes of ALL Hayden Hill employees: Key Attributes

• Humble: Leaves ego at the door. Puts the success of the team and the company ahead of personal recognition or advancement.
• Hungry: Ambitious, driven and motivated to do well. Wants to contribute to the success of the business and help create a positive footprint.
• Smart: Demonstrates good judgement and emotional intelligence. Builds effective relationships, listens well and is thoughtful and sensitive to the needs of colleagues.
• Inclusive: Understands and actively supports our commitment to ensuring that everyone associated with our business has a fair and equal opportunity to achieve their very best in a safe and respectful working environment. We expect everyone to understand the importance of this commitment and to act consistently with it at all times. We will not tolerate discrimination or harassment in our business, and we will never victimise anyone who makes a legitimate complaint about harassment or discrimination, or anyone who supports a colleague in making such a complaint.

Our commitment to Justice, Equity, Diversity & Inclusion

This commitment extends beyond our internal team. It informs how we design our policies, shape our practices, and operate as a business — guiding our relationships with customers, partners, and the communities we are part of. We strive to ensure that fairness, respect and integrity are We at Hayden Hill are committed to building a workplace where everyone feels respected, supported and able to do their best work.

As a small team, we believe fairness starts with how we treat people every day — in our decisions, our conversations, and our care for one another. We aim to create an environment where diverse perspectives are welcomed, opportunities are accessible, and individuals are valued for who they are, not expected to fit a mould.

We recognise that equity is not about treating everyone the same, but about listening, being flexible and responding thoughtfully to different needs. We are committed to fair pay, clear expectations, open communication and a culture of trust and kindness, reflected consistently across every aspect of Hayden Hill.

Our founders are directly accountable for upholding and embedding these principles over time. They take responsibility for ensuring this commitment is not static, but actively lived, regularly reviewed, and continuously improved as the business grows. This statement has been approved by the Founders who make up the Board of Hayden Hill.

We know we won’t always get everything right. We review our progress regularly and hold ourselves accountable through clear internal standards and external benchmarks. When we fall short, we take responsibility, learn, and aim to do better — because looking after our people and our wider community is not a policy, it’s a priority.

Why work with Hayden Hill?

Hayden Hill is a small company, growing fast. We believe a great business starts with a great team. We work collaboratively, listen to one another and make a point of recognising the contribution everyone makes. Our regular team get-togethers often include dinner and small gifts as a way of saying thank you and celebrating what we have achieved together

We offer health insurance (Simply Health) to employees working 20 hours a week. We also offer discounts on Hayden Hill products and other brand products at our beautiful store in Sherborne.

Hayden Hill - our purpose, mission and values

Our purpose is to protect what matters, beautifully and responsibly. Our vision is to become the world’s most trusted brand for preserving what matters, for generations to come.

We create beautifully considered, high-quality solutions that protect the things people love — at home, on the move and for generations.

At Hayden Hill, ethics and elegance go hand in hand. We’re committed to responsible craftsmanship, carbon-conscious operations and meaningful partnerships that support people and the planet.

Our mission at Hayden Hill is to become a globally recognized, purpose-driven ethical retailer by 2032 by delivering exceptional growth, beautiful products, and lasting impact.

We believe in business growth that’s as sustainable as the products we create. We commit to building a better business by protecting what matters most: our planet, our people, and the legacy we leave behind.

Our values include quality, regeneration and beauty.These align with everything we do here at Hayden Hill.

Pay: From £15.00 per hour

Expected hours: 16.0 per week

Work Location: In person