Accounts Manager

About the role

At SAGA, the Accounts Manager maintains and expands relationships with existing key clients to drive revenue growth. Working closely with internal teams, the focus is on nurturing and growing current accounts — ensuring effective communication, presenting new solutions and services, and delivering premium events that meet clients' evolving needs.

Key responsibilities

• Cultivate and strengthen relationships with existing key clients by understanding their evolving needs and presenting new solutions and services
• Develop rapport with key clients and reach sales targets (booked projects)
• Provide support that will continually improve the relationship and communication lines
• Perform lateral growth and retain existing key accounts by presenting new solutions and services to clients through pitch presentations and project biddings
• Develop a pipeline of new business coming from key accounts or current network
• Maintain thorough knowledge of the market, industry, and competition of all brands under supervision and management

About you

• Bachelor's degree in Business Administration, Marketing, or a related field
• Proven track record of at least 3 years in key account management, preferably in advertising, marketing, or events industry
• Demonstrated success in retaining and growing client accounts, with a focus on maximizing revenue
• Experience in collaborating with cross-functional teams to meet and exceed client expectations
• Exceptional relationship-building skills with a keen understanding of client needs and industry trends
• Proficient in strategic account planning and execution
• Strong negotiation and objection-handling skills to navigate complex client interactions
• Excellent communication skills, both written and verbal, with the ability to tailor messages to different audiences
• Proficiency in CRM software and other relevant tools for effective account management
• Strategic thinking and problem-solving abilities to address challenges and identify growth opportunities