Accounts Payable Supervisor

Who you are

• Bachelor’s degree in Accounting, Finance, Business Administration, or related field, or equivalent combination of education and experience
• 5+ years of experience in Accounts Payable, Finance Operations, or a related field within a large, complex, and fast-paced organization
• 2+ years of experience leading, coaching, or supervising employees
• Language requirements: English required; French an asset
• Real estate, construction, or shared services experience preferred but not required
• Ability to work effectively in a fast-paced environment and manage multiple priorities while meeting deadlines
• Strong customer service orientation with the ability to build productive relationships with internal stakeholders and external suppliers
• Demonstrated ability to coach and develop team members, provide feedback, and foster a collaborative team environment
• Strong problem-solving, analytical, and organizational skills with attention to detail and accuracy
• Ability to collaborate across functions and effectively communicate with employees at all levels of the organization
• Willingness to roll up one’s sleeves and actively support day-to-day operations while helping the team resolve issues and escalations
• Experience using ERP systems, invoice processing platforms, and financial applications
• Knowledge of Yardi Voyager preferred but not required
• Proficient in Microsoft Office 365, including Excel, Outlook, Teams, and Word
• Ability to identify opportunities for process improvement and support operational efficiency initiatives
• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
• While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to handle, or feel objects; reach with hands and arms; climb stairs; balance; stoop or kneel; talk and hear. The employee must occasionally lift and/or move up to 25 pounds
• Don't meet all the requirements? Please still apply if you think you are the right person for the position. We are always keen to speak to people who connect with our mission and values

What the job involves

• Vantage is looking for a Supervisor to support the Accounts Payable function and team for its rapidly growing North American operations
• The Supervisor, Accounts Payable will be responsible for overseeing daily operations, leading a high-performing team, and ensuring timely and accurate processing of accounts payable activities across the United States and Canada
• In an organization operating at high speed and complexity, success will depend on fostering a collaborative and service-oriented environment while developing team capabilities and maintaining strong operational discipline
• The Supervisor will provide coaching, guidance, and support to team members, helping to drive accountability, consistency, and continuous improvement
• The Supervisor will monitor key performance metrics, assist with process standardization efforts, and partner closely with internal stakeholders to resolve issues and improve workflows
• Strong communication skills, attention to detail, and a commitment to delivering excellent service to both internal business partners and external suppliers are essential to success in this role
• Lead, coach, and support a team of Accounts Payable Specialists responsible for processing account payable activities across North America
• Oversee day-to-day account payable operations, ensuring invoices, vendor inquiries, and payment requests are processed accurately and in accordance with established procedures and service levels
• Monitor team performance, productivity, and workload distribution, providing guidance and support to help achieve departmental goals and key performance metrics
• Support the vendor payment cycle by assisting with issue resolution, escalations, compliance requirements, and coordination with internal stakeholders
• Serve as a primary point of contact for accounts payable operational questions, partnering with Finance, Procurement, Treasury, and business teams to address concerns and facilitate timely resolution
• Identify opportunities for process improvements and support the implementation of system enhancements, standardization efforts, and operational best practices
• Assist with team training, onboarding, and development activities to promote knowledge sharing, consistency, and continuous improvement across the function
• Duties:
• Coordinate payment cycles and leverage AP tools and systems to ensure supplier invoices are processed accurately and on time
• Monitor invoice workflows to ensure data accuracy, appropriate approvals, and timely resolution of exceptions
• Support adherence to established policies, procedures, and guidelines for invoice processing, coding, and general ledger alignment
• Oversee employee expense reimbursements and assist with administration of expense management tools and processes
• Serve as an escalation point for accounts payable inquiries, helping to resolve complex invoice, payment, and vendor-related issues
• Promote a strong culture of customer service, accountability, and collaboration within the team and across business partners
• Train, coach, develop, and provide ongoing support to Accounts Payable Specialists, including conducting performance discussions and providing regular feedback
• Monitor team workloads and productivity to ensure service levels and departmental objectives are achieved
• Support month-end close activities, reporting requirements, and other departmental initiatives as needed
• Additional duties as assigned by Management