Accounts Receivable Administrator

About Ryman Healthcare

Ryman is a leader in retirement living and care, employing over 7,700 people in New Zealand and Australia across a wide range of areas, including nursing, village operations, sales, technology, design, and corporate roles.

At Ryman, exceptional care is thoughtfully delivered every day. From meals and activities to maintenance and support, our teams work together so residents can feel confident everything is taken care of – because behind that promise is the standard we’ve always held ourselves to: it’s got to be good enough for mum and dad.

We’re in a period of real transformation, focussing on stronger commercial outcomes, smarter ways of working, and continuing to set the standard in retirement living and aged care.

If you share those values and you're looking for a career where your work truly makes a difference, we'd love to hear from you.

What will you do?

We are looking for a self-motivated individual with a talent for customer service to join our friendly Accounts Receivable team. The key focus of this role is to communicate with residents and their next of kin regarding fees, including:

• Preparing paperwork to send to residents including covering letters and any relevant documentation or information about automatic payments, direct debits or invoices
• Setting up funding for resident care or services
• Communicating with Village staff to follow up on overdue or incorrect paperwork
• Completing month end balance by the deadline given

What's in it for you?

If you are the sort of person who loves working with a team of people who work to a clear purpose, you'll love this role! In addition, a career at Ryman offers:

• Opportunity to add to your professional skills
• Additional wellbeing leave and flexible working arrangements
• Access to over 60 discounts with well-known brands across a variety of sectors including; health and wellbeing, banking, insurance, and retail
• Social club events, furry Friday's (bring your dog to work)
• Convenient Ryman owned onsite café (Pioneers Café) with affordable coffee and delicious food options

Who are you?

• Ideally, you have previous experience in an administration role; your attention to detail is second to none, you have impeccable spelling, grammar and punctuation, and love working with numbers
• You value people and kindness, and are passionate about learning and delivering excellent results
• You strive for excellence and constantly look for ways to exceed expectations; delivering a high quality service at speed will be second nature
• You believe in the value of strong, positive, trusting teams who work together as one
• As a resilient person you keep going, even when there are bumps in the road and you show composure under pressure
• You value communication that is simple, clear and straight to the point

If you are interested in joining an organisation with a clear purpose and a commitment to innovation, kindness and excellence, we would love to hear from you!

At Ryman, we support an environment where everyone feels welcome to be themselves. We embrace diversity and celebrate individual uniqueness, encouraging anyone wanting to work for Ryman to apply for our vacant positions.

***Applications will be reviewed as they are received, and interviews may occur before the official close date.***This means a job ad may close earlier than advertised.