Accounts Receivable Agent

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Overview
We are urgently hiring for an Accounts Receivable Agent for our Pasig Office site. This is a LIMITED-SLOT opportunity as we are only looking for 1 headcount who can start ASAP. This role focuses on accounts receivable operations, billing support, invoice management, collections, and payment coordination within a fast-paced financial operations environment.

Key Responsibilities

• Handle accounts receivable processes including collections, invoice review, payment coordination, and billing support

• Manage complex billing concerns and ensure accurate invoice processing and reconciliation

• Review invoices and adjust billing based on applicable US and Canada sales taxes when required

• Coordinate collections and payment follow-ups with professionalism and urgency

• Maintain accurate financial records, account documentation, and payment tracking

• Work within CRM and accounting systems such as HubSpot and QuickBooks

• Investigate and resolve billing discrepancies, payment concerns, and account-related issues

• Collaborate with internal stakeholders to support operational and financial process efficiency

• Ensure accuracy and compliance across invoice handling, collections, and payment processing

• Support continuous improvement initiatives across finance and accounts receivable workflows

Requirements

• Must have at least 2 years of call center experience

• Must have at least 1 year of relevant experience in Accounts Receivable, Accounts Payable, Collections, or related Financial accounts

• Experience handling complex billing, reading invoices, collections, and payments is REQUIRED

• Familiarity with US and Canada sales taxes is an advantage, especially in reviewing and adjusting invoices

• Experience with HubSpot and QuickBooks is preferred

• At least 2 years in college (any course), or Senior High School graduate/equivalent

• Must be legally eligible to work in the Philippines

• Strong attention to detail, financial accuracy, and problem-solving skills

• Ability to work effectively within a hybrid and fast-paced operational environment

Work Setup & Location

• Hybrid work setup

• Candidate must be located within NCR or selected areas in the Greater Manila Area

• Eligible locations include Rizal, Cavite, and Laguna

• Bulacan-based candidates are not eligible for this role

Benefits

• Health Insurance

• Dependent HMO

• Life Insurance

• Critical Illness Coverage

• Paid Leave