Accounts Receivable & Collections Administrator

The Opportunity

As an Accounts Receivable & Collections Associate, you will support the Canada business by managing accounts receivable activities, cash applications, and collections. You will work closely with clients, Partners, and internal stakeholders to ensure timely payment of outstanding invoices, maintain accurate records, and help reduce aged debt.

Your Key Responsibilities

• Accounts Receivable: Process cash receipts, apply payments, reconcile accounts, manage client portals, and resolve AR inquiries.
• Collections Management: Follow up on overdue accounts, manage collection activities, and escalate unresolved payment issues.
• Stakeholder Management: Collaborate with clients, Partners, and internal teams to resolve disputes and support debt recovery efforts.
• Cash & Refund Management: Assist with unallocated cash resolution, refunds, and account reconciliations.
• Administration: Maintain accurate records, update collection systems, and ensure debtor information is current.

You Must Have

• Bachelor's degree in Accounting, Finance, Business, or a related field preferred.

• Experience in Accounts Receivable, Collections, Billing, or Finance Operations.

• Strong communication, negotiation, and stakeholder management skills.

• Intermediate Microsoft Excel skills.

• Knowledge of accounting principles and end to end financial/AR processes.

• Ability to manage multiple priorities and meet deadlines.

• Strong attention to detail and problem-solving skills.

• SAP experience is an advantage.

• Experience in a shared services or professional services environment is preferred.

• Willing to work in Taguig City

• Willing to work the day/mid/night shift

What we offer

EY Global Delivery Services (GDS) is a dynamic and truly global delivery network. We work across six locations – Argentina, China, India, the Philippines, Poland and the UK – and with teams from all EY service lines, geographies and sectors, playing a vital role in the delivery of the EY growth strategy. From accountants to coders to advisory consultants, we offer a wide variety of fulfilling career opportunities that span all business disciplines. In GDS, you will collaborate with EY teams on exciting projects and work with well-known brands from across the globe. We’ll introduce you to an ever-expanding ecosystem of people, learning, skills and insights that will stay with you throughout your career.

• Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next
• Success, as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
• Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.