Accounts Receivable & E-Commerce Associate

Job Summary

Responsible for managing accounts receivable transactions, reconciling online payments, and monitoring sales and settlements from eCommerce platforms such as TikTok Shop and Shopee.

Key Responsibilities

• Process and monitor accounts receivable transactions and customer payments.
• Reconcile sales, payments, refunds, and settlements from TikTok Shop, Shopee, and other eCommerce platforms.
• Monitor outstanding balances and follow up on discrepancies or unpaid transactions.
• Verify marketplace settlement reports against internal sales and accounting records.
• Prepare and maintain accurate AR and eCommerce reconciliation reports.
• Investigate and resolve payment, settlement, and transaction discrepancies.
• Coordinate with Finance, eCommerce, and Operations teams regarding payment and settlement concerns.
• Maintain organized records and supporting documents for all transactions.

Qualifications

• Bachelor’s degree in Accounting, Finance, or a related field.
• 1–2 years of experience in Accounts Receivable, reconciliation, or eCommerce finance operations.
• Experience handling TikTok Shop, Shopee, or similar eCommerce platforms is preferred.
• Familiarity with online payment, settlement, and reconciliation processes.
• Strong attention to detail and numerical accuracy.
• Proficient in Microsoft Excel/Google Sheets.