Accounts Receivable Assistant

About Us: BlackHawk Industrial provides the highest quality industrial products and equipment, offering manufacturing services while creating innovative engineered supply solutions. We truly believe in the importance of the local relationships with the customers we service. Our employees have fun every day exceeding the expectations of our customers, suppliers, and shareholders. We are BIG ENOUGH TO SERVE, and SMALL ENOUGH TO CARE.

SUMMARY: The Accounts Receivable Assistant supports customer accounts to ensure accurate aging balances and enable timely collection.

ESSENTIAL COMPETENCIES AND RESPONSIBILITIES:

• Personally exhibits, recruits and coaches associates consistent with Core Behaviors
• Responsible for promoting culture of safety
• Review and resolve internal A/R helpdesk tickets; RMA confirmations, credit and rebills, new ship-to set up, etc.
• Submit and review customer invoices through 3rd party web portals.
• Prepare and validate timely consolidated invoices.
• Resolve incoming customer inquiries through the AR email inbox.
• Answer incoming customer calls received in the A/R phone queue.
• Perform other duties as assigned.
• Perform all work in accordance to ISO processes and procedures

QUALIFICATIONS:

• Strong attention to detail
• Proficient time management and organizational skills
• Ability to work independently
• Excellent oral and written communication skills
• Knowledgeable in MS Office
• Experience in Prophet 21 desirable
• Proven customer service skills

SUPERVISORY RESPONSIBILITIES:

• No direct supervisory responsibility.

EDUCATION and/or EXPERIENCE:

• Bachelor’s Degree relevant to the job
• 2 to 4 years accounts receivable or general accounting experience preferred

Benefits:

• Insurance Coverage for Life, Medical and Accident

• Vacation Leave, Sick Leave and Other paid leaves available.

• Medical support/assistance for Dental, Outpatient and Inpatient other medical programs , including annual physical examinations (APE) for employees and their dependents, as well as vaccinations for both employees and their dependents.

• Wellness Programs available to all employees