Accounts Receivable Associate

Roles and Responsibilities :

• Manage accounts receivable calls to resolve customer queries, disputes, and issues related to medical billing.
• Handle denial management by identifying root causes of denials and implementing strategies for reduction.
• Collaborate with internal teams such as revenue cycle management (RCM) and patient access to ensure timely resolution of AR issues.
• Analyze data reports to identify trends and areas for improvement in accounts receivable processes.

Job Requirements :

• 1-6 years of experience in US healthcare industry with a focus on accounts receivable calling or similar role.
• Strong knowledge of medical billing, RCM, and denial handling procedures.
• Excellent communication skills with ability to effectively communicate with customers over phone calls.