Accounts Receivable Associate

Brief Description The Finance & Administration division supports Stuller through accurate financial operations, responsible stewardship, and dependable service to internal and external customers. The Accounts Receivable team manages incoming customer funds after invoicing by processing and applying payments, completing bank and customer account reconciliations, and partnering across departments to resolve payment and account questions.

The Accounts Receivable Associate processes customer payments, supports daily deposit and reconciliation activities, and helps customers resolve payment and account questions. This role works in a fast-paced environment that combines routine financial tasks with frequent customer and cross-functional interaction.

Key Responsibilities

• Process and accurately apply incoming payments to customer accounts.
• Complete daily bank deposit activities and payment uploads within established deadlines.
• Respond to inbound calls through the automatic call distribution line, helping customers with payments, balances, credits, and payment application questions.
• Review customer accounts and bank activity to identify, research, and resolve payment or account discrepancies.
• Collaborate with Customer Finance, Customer Service, Sales, Accounting, and other teams to resolve customer account issues.
• Keep customer account records and supporting documentation complete, current, and organized.
• Gather, organize, and provide financial information to support the Accounts Receivable Specialist as needed.
• Handle incoming mail by opening, sorting, and distributing items, while assisting with other duties or projects as assigned.

Basic Qualifications

• High school diploma or equivalent.
• Prior work in accounts receivable, cash application, banking, deposits, bookkeeping, or a related accounting function.
• Proficiency with Microsoft Excel and working knowledge of Microsoft Outlook and Teams.
• Professional verbal and written communication skills with a customer-focused approach.
• Detail-oriented and organized, with a commitment to accuracy.
• Comfort managing multiple priorities, shifting between tasks, and meeting daily deadlines in a fast-paced environment.
• Collaborative problem-solver who takes accountability and brings a positive, adaptable approach.

Preferred Qualifications

• Experience with Oracle or a similar financial system.
• Background processing bank deposits, reconciling accounts, or using bank and credit card payment systems.
• Background in a high-volume customer contact environment, bank teller role, reconciliation clerk role, or similar position.
• Associate degree or coursework in accounting, finance, business, or a related field.

Summary Stuller is the jewelry industry's largest manufacturer, supplier, and technology developer in North America. With a customer base spanning the globe, we serve jewelry professionals through an unmatched selection of quality products, expert and friendly service, and the fastest delivery. We are powered by our employees, their creativity, their energy, and their commitment to creating exceptional experiences.

We are committed to our employees' comprehensive health and happiness. Our award-winning wellness initiatives and benefits help Stuller to stand out as one of the top employers in Louisiana. Learn more about our benefits by clicking here.